Spa Retail Assistant

6 days ago

Central Water Catchment, Singapore Mandai Rainforest Resorts by BanyanTree Full time

**Main Duties and Responsibilities**

We are seeking a dedicated and enthusiastic individual to join us as our Retail Associate, specializing in the sale of our Resort’s spa products. You will be responsible for providing a premium shopping experience for our guests and clients.

**Key Responsibilities**
- Provide exceptional service to all guests, offering personalized assistance and product recommendations based on individual needs and preferences.
- Maintain comprehensive knowledge of the spa products offered, including their benefits, ingredients, and usage. Stay informed about the latest trends and innovations in the wellness and beauty industry.
- Implement strategies and drive sales to achieve sales targets.
- Ensure that the retail space is visually appealing and well-organized.
- Assist in setting up displays, arranging products, and maintaining a clean and attractive store environment.
- Monitor inventory levels and assist with stock replenishment.
- Conduct regular inventory checks and ensure that products are properly tagged and priced.
- Handle inquiries, process transactions, and address any concerns or issues in a professional manner.
- Support marketing and promotional activities, including special events, product launches, and seasonal campaigns.

**Job Requirements**
- Professional Certificate / Higher NITEC in Hospitality Management, Beauty Services or Retail, or relevant
- 1 - 3 years of experience in retail sales, preferably in a hotel, resort or spa setting.
- Excellent customer service and communication skills.
- Strong interest in wellness and beauty products, willingness to learn about the spa industry.
- Able to handle a fast-paced environment and flexible to work shift hours including weekends and public holidays.

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $3,000.00 per month

**Benefits**:

- Employee discount
- Health insurance
- Parental leave
- Professional development

Schedule:

- Day shift
- Early shift
- Holidays
- Shift system
- Weekend availability

Work Location: In person

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