Beauty & Spa Wellness Receptionists
1 day ago
Beauty & Spa Wellness Receptionists
De Beaute Modern Beauty, Slimming & Wellness Spa is renowned for exceptional guest care and a serene, polished atmosphere. We are seeking warm, detail-oriented Receptionists to be the welcoming face of our spa—managing bookings, hosting check-in/out, and ensuring every guest enjoys a seamless, elevated experience.
Key Responsibilities
Schedule and Daily bookings of customers' appointments; coordinate Beauty and Massage therapists
Greet guests, manage check-in/out, and offer tea/water amenities
Answer calls, emails, and DMs; manage waitlists and confirmations
Schedule and modify appointments; coordinate therapist/stylist calendars
Process payments, gift cards, memberships, tips, and retail sales
Maintain a pristine front desk, lounge, and retail display
Educate guests on services, add-ons, packages, and products
Troubleshoot booking conflicts and resolve guest concerns professionally
Update client profiles, intake forms, and notes in spa software
Support inventory counts and retail restocking
Uphold brand standards, privacy, and hygiene protocols
Qualifications
1+ year in front desk, spa/salon, hotel, or luxury retail preferred
Comfortable with POS and scheduling software
Warm, polished communication and a service-first mindset
Organized multitasker; calm under pressure
Availability for evenings/weekends/holidays as needed
Beauty/wellness product knowledge a plus
Working Hours:
Monday to Friday: 10:30 AM to 8:00 PM
Saturday: 10:00 AM to 6:00 PM
Sunday and Public Holidays: Off
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