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Outlet Manager

2 weeks ago

Singapore Republic of Singapore Yacht Club Full time

**MAIN** **DUTIES AND RESPONSIBILITIES**:
**Operational Duties**:

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met.
- Manage, direct and co-ordinate all operation-related activities in a proficient and satisfying method.
- Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met.
- Ensure that properties and equipment are properly managed and always in good condition.
- Manage inventory including ordering, receiving and stock-taking.
- Plan the weekly staff roster, rotate and schedule all staff for full coverage to maximize productivity
- Maintain daily restaurant / bar service log book

**Sales Targets**:

- Perform and analyze various daily and monthly reports including budgets, sales forecasts and operating reports.
- Planning of F&B promotions, events and activities
- Work closely with executive chef to plan menu according to customers’ feedback, seasonal availability and financial viability
- Ensures that all standard operating procedures for revenue and cost control are in place and consistently utilized.
- Help develop wine lists and bottle/glass wine sales promotion programs

**Supervisory Responsibilities**:

- Lead and motivate staff in achieving sales targets and customer satisfaction
- Ensure that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
- Involve in staff recruitment for restaurant

**Customer Service**:

- To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service
- Have excellent knowledge of company brand / restaurant menu and add value to customer experience.
- Perform any other related duties as assigned by the management

**Requirements**:

- Warm and cheerful personality; energetic and highly motivated
- Good verbal and written communication skills
- Have experience in the management of a restaurant or F&B service operation
- Preferably have Chef's experience

**Job Types**: Full-time, Permanent

**Salary**: $4,000.00 - $6,000.00 per month

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- Weekend availability