
Project Coordinator, Solar Tracker
4 days ago
**About the Company**
Founded in 1997, Trina Solar is the world-leading PV and smart energy total solution provider. On 10 June 2020, Trina Solar issues first A-Shares on Shanghai Sci-Tech Innovation Board, becomes the first PV product, PV system and smart energy company listed on the Shanghai Stock Exchange Science and Technology Innovation Board. Today, Trina Solar is actively accelerating its pace of globalization and the development of its global management team.
**Job Title: Project Coordinator**
**Description of Key Job Duties**:
**Pre-sales Stage**:
- As a key member of an account Iron Triangle structure, he/she needs to support on fulfillment topics to win project with Account Manager (AM) & Product Technical Sales (TS).
**Contract Stage**:
- Work with APAC Market Unit (MU) account manager to review contract fulfillment related terms, such as delivery schedule, site service level of delivery, spare unit, etc.
- Work with BU aftersales team to review aftersales related terms, such as specially warranty terms, O&M terms, etc.
- Support AM to negotiate with clients on fulfillment & after-sales terms.
**Project Fulfillment Stage**:
- Support Business Unit Project Management (BU PM) on project execution especially focusing on coordinating with customer on overall progress of project or any commercial issues or risks related with fulfillment.
- Support BU site PM in providing site PM function or technical supervisor function just in case BU site manager has business trip conflict.
- Support on Fulfillment Acceptance Contract (FAC) is closed with client once project commissioning completed according to plan and schedule.
- Improve customer satisfaction with BU PM team.
**After-sales Stage**:
- Support BU aftersales team to provide site investigation or site service/visit when needed.
- Negotiate with client on customer’s complaint, identify root cause of problem where possible and provide interim or immediate solution.
- Follow up the progress of aftersales cases and close the case with complete resolution offer by BU/MU
- Improve customer satisfaction with BU aftersales team.
**Skills Requirement**:
- Degree and above with minimum of 3 years project management experience in solar tracker industry.
- Fluent in English to liaise with clients, colleagues in different countries. The ability to speak Mandarin is an added advantage in order to liasie with Chinese counterparties.
- Strong coordination and communication skill.
- Have a strong sense of cooperation, sense of responsibility, and the ability to solve problems independently.
- Willing to travel irregularly.
**Application Process**:
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