Operation Manager

4 days ago

Singapore BINARY TECHNOLOGY DEVELOPMENT PTE. LTD. Full time

**Responsibilities**:

- Deliver above and beyond operational excellence on digital asset related projects, in line with the Business Development team and Product team to identify opportunities in user growth.
- Act as the voice of the user, collect relevant user feedback, provide scaled support to resolve their issues and identify user trends.
- Design operation strategy and execute the end to end process of the campaigns.
- Working closely with the Community Manager in organizing online and offline events and meet-ups and ensuring the smooth operation of our online communities.
- Understand the dynamics of the industry, guide and enhance the user readership and following rate through content planning and other means.

**Requirements**:

- 5+ years of experience in user operations, operation management, community management, e-commerce background is desirable.
- Previous experience in digital assets campaign planning and operation is preferred.
- User insight and modelling skills with strong business acumen.
- Strong understanding of digital asset terminologies and trends and a strong interest in digital assets.
- Comfortable to work flexible hours to interact with the digital asset community.
- Strong sense of responsibility, logical mindset, self-motivation, and values strong teamwork.
- Fluent English is a must

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