[lta-nxg] Principal

2 weeks ago

Singapore LTA Land Transport Authority Full time

You will be supporting the operations of the ERP system, which includes migration activities to the NexGen ERP system.

You will also be supporting the ERP Call Support Team on requests, feedback and updates to FAQs. The ERP Call Support Team provides written feedback and assist the public on ERP related enquires.

You will need to maintain and update ISO documents, procedures, manuals, generate scheduled reports as well as response to queries from internal and external stakeholders withing Whole of Government on ERP related issues.

You are required to keep up to date on ERP policies and procedures to provide accurate information to public.

Requirement:

- Diploma in any discipline
- Possess effective telecommunication & strong customer service skills
- Proficient in Microsoft Office, especially in Word, Excel and Powerpoint
- Meticulous with ability to translate technical concepts into easy to understand terminology
- Strong passion for continuous learning and improvement
- Able to work independently in a fast-paced environment and a team player

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