Executive Director, Product Manager, Custody Svcs, Ss

Job ID: 37823

Location: Singapore, SG

Area of interest: Transaction Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 26 Aug 2025

**JOB SUMMARY**

**Summary**
The Financing & Securities Services (FSS) business has a unique footprint in Asia, Middle East, and Africa, and offers a growing range of products, including direct custody, global custody, funds services, trustee services, transfer agency, prime services, and agency securities lending, to a number of client sectors including banks, investors, intermediaries, sovereigns, fund managers insurance companies and corporates.- The jobholder is responsible for Product Management of FSS’ Global Custody responsible for (i) enabling a competitive product suite that will retain the existing book of business; (ii) developing new products and services to respond to market changes and generate new revenue streams, especially in the Investors & Asset Owner client segment; and (iii) to ensure these is done within a controlled and compliant environment- Dynamically manages the entire suite of FSS’ Global Custody-related products.
- Rationalizes the existing target operating model of FSS’ Global Custody and associated the product suite to maintain our competitive edge:

- Identify opportunities to drive further growth for FSS.
- Ensure an efficient & simplified operating model (including removing any impediments to growth) across Global Custody components, including:

- Contractual Structures.
- Operational Services.
- Treasury, FX & Cash.
- 3rd party agent network.
- Client Services.
- Ancillary services (such as fund order routing, contractual services, withholding tax services).
- Leads the functions under Global Custody Product Management, to drive client agenda and business goals,
- Manages the regional and local product resources to provide insightful analysis of industry developments, market changes and competitor offerings to identify threats and opportunities, assess the impact on clients and offer appropriate and innovative product solutions.
- Works collaboratively with members of the FSS stakeholders, Financial Markets (FM) Treasury & FX, Client Coverage (CC), as well as Transaction Banking Cash (TB Cash) teams to ensure cross-product, cross-business opportunities are realised.
- Maintains close contacts with key clients to maintain strong familiarity with changing view and priorities within the industry.
- Leads the FSS’ Global Custody Innovation agenda, ensuring FSS are outpacing industry peers in both thought and delivery leading to commercialisation.

**RESPONSIBILITIES**

**Strategy**
- Develops and executes the strategy for the FSS Global Custody product suite, working within the overall business strategy and corporate plan to support FSS business growth.
- Ensures that FSS’ Global Custody is an efficient, scalable, and competitive business model.
- Engages regional and local Product Management teams are set up to identify strategic changes locally and are kept aware of broader industry trends and changes.
- Functions as a key contributor to the development of the strategy for the FSS business globally.
- Defines strategy for Channel Management, Strategic Client Initiatives, and other functions within the overall Product Management capabilities.
- Works across CCIB and the Bank to ensure strategies for related products are aligned.
- Reviews, assesses, and resets location strategy as new countries and markets become available / viable.

**Business**
- Leads the functions under Global Custody Product Management, to drive client agenda and business goals.
- Provides internal and external leadership in the development of the FSS business.
- Collaborates with FSS Sales, FSS Ops & Technology, Group Legal as well as other internal stakeholders such as FM Treasury, FX, TB Cash to design and implement scalable, automated, and commercially viable product suite and associated operating model for the business, capable of adaptation to satisfy changing business, market, industry and regulatory requirements.
- Maintains detailed financial analyses for product suite to identify areas of financial strengths and areas of improvements, as well as for crafting strategical / tactical responses with the evolving financial trends.
- Periodically reviews products to ensure profitability requirements and expectations continue to be met.
- Co-ordinates global product activity to minimise overlap and maximise sharing and re-use of solutions.
- Manages relationships with functions such as Risk, Credit, Compliance, Legal, Finance as they impact the evolution of the FSS product suite.

**Processes**
- Represents key deals and strategic client initiatives at global forums such as Product Performance Review (PPR), management team meeting, governance committees, etc.
- Drives consistent standards of performance and output across all product locations.
- Proactively solicits feedback from FSS Sales, Relationship Management, and Operations teams to ass