Graduate Client Support Analyst
6 days ago
**_About the job_**
The Graduate Client Support Analyst (Risk) acts as the primary contact for all customers of our market-leading risk management products. These are based on cutting-edge technologies and support all asset classes, including Crypto currencies and Crypto derivatives. After completing our training and shadowing program, the Graduate Client Support Analyst will assist our customers on topics including valuation, hedging and risk management in collaboration with our software engineers, data engineers, financial data analysts and product managers.
**_ Who will love this job_**
- **A collaborator **- you are interactive and thrive in a collaborative team environment, who enjoys working closely with financial institutions such as Hedge Funds, Banks as well as with internal stakeholders to deliver solutions.
- **A continuous learner **- you love to learn and welcome the opportunity to develop your knowledge of financial markets and develop your troubleshooting and technical skills. Your professional qualifications are supported and encouraged in an environment of continuous learning.
**_What you'll do_**
- Act as primary contact for all client user issues and queries, working closely with technical and business users to maximize their use of our products through training and support.
- Use initiative to investigate, replicate and resolve problems reported by our clients, across functional and technical queries.
- Engage Consultants, Data Operations, Development or other Technical teams to support the rapid resolution of client issues.
- Participate in escalation processes to inform customers and engage resources internally across the business to provide rapid solutions to critical issues.
- In conjunction with the Quality Control team, conduct testing of programs and systems by analyzing them to determine likely problem areas, constructing and using sample data to test programs or systems failures.
- Maintain a high level of expertise on TS Imagine Trading System products by working closely with development, design, project management and QA teams.
- Contribute to documentation and knowledge sharing with colleagues in order to ensure processes and knowledge are reflected accurately.
- Work on a range of supporting projects in order to develop team tools, process or support for Implementation and Consultant initiatives.
**_You should have_**
- Degree in Computer Science, Math, Physics, Engineering, Quantitative Finance, Economics or another similar field
- Highly motivated, self-starter attitude
- Excellent communication (written and oral) skills
- Ability to multi-task
- Ability to learn complex procedures and tasks quickly
- A broad-based understanding of finance and trading including equity derivatives, trading practices and associated risk strategies
- Strong customer orientation
- Basic understanding of Programming Languages
**_Why TS Imagine / Benefits_**
- Vacation and Personal days
- Annual bonus and salary review
- Training budget $1,500
- Health Insurance
- Life assurance
**_ About TS Imagine_**
Created out of the combination of two best-in-class SaaS platforms, TradingScreen and Imagine Software, TS Imagine delivers integrated trading, portfolio and real-time risk solutions for capital markets. The platform is uniquely positioned to streamline complex and time-consuming workflows across front, middle, and back office functions. TS Imagine has close to 400 employees in 10 offices worldwide, serving approximately 500 global buy-side and sell-side institutions across North and South America, EMEA, and Asia Pacific including hedge funds, traditional asset managers, pension funds, mutual funds, and financial institutions.
We challenge our employees every day to think creatively and innovate across silos and across platforms.
Join us
-
Graduate Production Support Analyst
5 days ago
Singapore M Three Corporate Consulting Full timeHere at mthree, we pair talented graduates with leading global businesses. We’re always on the lookout for ambitious graduates to join the mthree Alumni Graduate Program, kick-starting your tech career within an entry-level Production Support Analyst role and working onsite with a leading Investment Bank in Singapore. Our 24-month graduate program begins...
-
Fresh Graduate Equity Research Analyst
12 hours ago
Singapore Bank of Singapore Full timeAt Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and...
-
Client Service Analyst
4 days ago
Singapore Cynopsis Solutions Pte. Ltd. Full timeSingapore / Full-Time The Client Service Analyst will assist Client Management Team in addressing day-to-day operational aspect of the client service function. - Provides day to day support of clients’ activities including invoicing and accounts receivables related duties - Maintains & completes the onboarding process with new clients - Maintains and...
-
Graduate Analyst
2 weeks ago
Singapore CRESCO INVESTMENTS PTE. LTD. Full timeRoles & ResponsibilitiesRole DescriptionThis is a full-time position located on site in Singapore for an Investment Banking Analyst covering Asia. They will be responsible for day-to-day tasks, including conducting research, preparing financial models, preparing marketing materials, and executing transactions. They will work closely with other team members...
-
Consulting Graduate Programme
3 days ago
Singapore Brand Finance Full time**ABOUT THE ROLE** Our analysts do far more that sit behind a screen grinding numbers and are required to actively participate in all aspects of Brand Finance operations to become rounded consultants with real life experience of both our finance and marketing functions, as well as those of our clients. We firmly believe in learning by doing. Following a...
-
Ma Graduate
2 days ago
Singapore Moody's Full time**Experience Level**: Early Career **Categories**: - Students & Early Careers **Location(s)**: - 6 Shenton Way, #14-08, OUE Downtown 2, Singapore, 68809, SG **Line Of Business**: Banking OU(BANKING OU) **Entity**: Moody's Analytics(MA) Associate Product Analyst - Moody's Analytics Graduate Job ID [5946] - [Regulatory reporting] - [Singapore] - [Full...
-
Software Support Analyst
1 day ago
Singapore Altus Group Full timeJob Category: Opportunity Awaits at Altus Group! Altus Analytics The Opportunity Where are you now? You are an analyst within CRE. You love the industry, but you want to make the move to technology. Or, you might be a recent grad with some experience in software installation and configuration. What can your career path look like? Joining us now as a...
-
Client Onboarding Analyst
5 days ago
Singapore ESSENTIA PARTNERS PTE. LTD. Full time**Client Onboarding Analyst: **Industry**:Fund Management (Regulated) **Location**:Singapore **Role Type**:Contract / Full time **Responsibilities**: - Assist in the company’s day-to-day operations and facilitate client onboarding process such as preparing document for funds and investor KYC including liaising with 3rdparty service providers - Ensuring...
-
Client Success Analyst
3 days ago
Singapore IntApp Full timeThe Client Success Analyst will handle client inquiries and add-on projects while providing a high level of technical support to the Intapp user community. This full-time position offers a strong career growth opportunity to develop valuable professional services skills working among an enthusiastic team in either our London office. The analyst will ensure...
-
Graduate Underwriting Analyst
4 days ago
Singapore MS Amlin Full timeRole: Graduate Underwriting Analyst - Location: Singapore - Position type: Full time, permanent - We are looking to invest in talented and motivated graduates for a career in underwriting within the Reinsurance and Lloyd’s sector of the industry, based at our Singapore office. - The purpose of the role will be to learn and train as an underwriter, whilst...
-
2nd Line Support Analyst
5 days ago
Singapore Informa Global Support Full timeCompany Description **Informa** is a leading international intelligence, events and scholarly research group. We're here to champion the specialist. Through hundreds of brands and a range of products and services, we connect businesses and professionals with the knowledge they need to learn more, know more and do more. Informa is listed on London Stock...
-
Software Testing
12 hours ago
Singapore FDM SINGAPORE CONSULTING PTE. LTD. Full timeThe demand for software testing is continuing to grow! Driven by continual technological advancements, FDM is seeking the next generation of specialists to join our Software Testing graduate programme to safeguard the future of technology and support the progression of the industry. **About this role** On the **FDM Software Testing Graduate Programme **,...
-
Client Account Service Executive
4 days ago
Singapore AVENTIS GRADUATE SCHOOL PTE. LTD. Full timeAt Aventis, we aim to inspire learning and empower a smarter workforce through training and education. As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered to embark on a purpose-driven career. Come experience our fun, dynamic and continuous learning environment....
-
Client Success Analyst
3 days ago
Singapore Repstor Full timeWhat you’ll contribute: - Consultative Support: The Analyst is expected to fully learn the DealCloud products and services, and will be responsible for offering client best practices and a consultative approach to ongoing client support - Client Education: Assist clients with questions regarding training, platform configuration, work flow and new...
-
Graduate Trainee
6 days ago
Singapore COMMERZBANK AKTIENGESELLSCHAFT Full time**Job purpose**: An exciting opportunity for a Graduate Trainee to gain broad experience across Trade Finance and Cash Management (TFCM) to develop a complete skill set as a foundation for a Transaction Banking management career. **(i) **Strategy and Business Management** Support the Regional Head and Local Head of Trade Finance and Cash Management in the...
-
IT Support Analyst
5 days ago
Singapore Gravitas Recruitment Group Full timeJob details - Location - Singapore - Salary - S$4000 - S$7000 per month - Job Type - Both - Ref - BBBH145181_1707287776 - Posted - about 3 hours ago Job summary Our client, an **international French Financial Institution**, is looking for a capable **Support Analyst** to join their Corporate Banking team. Having **3 years of experience** in IT and good...
-
Graduate Sales Support Analyst
3 days ago
Singapore Trading Technologies Full time**What Will You Be Involved With?**: **Data Management & Reporting** - Reviewing sales activities, client communications, and contracts in the CRM system. Generate reports that track sales metrics and performance against targets. - Running reports on client activity and service coverage, so that we can identify gaps and leverage these opportunities. -...
-
Software Support Analyst
4 days ago
Singapore Altus Group Full time**Job Category**: Technology **Pay Grade Range**: S$27,000.00 - S$63,000.00 **Disclaimer**: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market...
-
Client Support Services Analyst
1 day ago
Singapore DHL Full time**About Us**: When you work with us you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength. We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We...
-
Support Analyst
4 weeks ago
Singapore CORETRM PTE. LTD. Full timeRoles & ResponsibilitiesAt CoreTRM, we are redefining the landscape of Commodity/Energy Trading and Risk Management (C/ETRM) with our modern, cloud-based software platform. Headquartered in Singapore, we serve commodity and energy trading organisations around the globe, simplifying the full trade lifecycle from capture through operational logistics to...