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Senior Admissions Consultant
3 weeks ago
Job Title: Senior Admissions Consultant
Department: Admissions
Key Responsibilities:
- Act as the primary contact for prospective students and families, providing comprehensive information on school programs, values, and admissions criteria.
- Provide timely follow-ups to ensure a smooth and positive admissions experience for applicants.
- Monitor students' progress, maintain close communication with parents to address concerns, build trust, and enhance relationships to encourage parent referrals.
- Collaborate with the admissions team to streamline workflows and enhance service quality.
- Partner with the marketing team to create compelling promotional materials, including brochures, website content, and social media campaigns.
- Represent the school at education fairs, school visits, and international recruitment events.
Qualifications:
- A degree or diploma in Education, Business Administration, Communications, or a related field, or equivalent work experience.
- 1-3 years of experience in admissions, enrollment management, or customer service.
- Fluent in both English and Mandarin.
- Strong interpersonal and communication skills to connect with diverse families and partners.
- A customer-centric mindset with a passion for delivering outstanding service.
Preferred Attributes:
- Experience in international student recruitment.
- Knowledge of the local education landscape in Singapore.
**职位名称: 资深招生顾问**
工作类型: 全职
部门: 招生部
主要职责:
- 通过电子邮件、电话及面对面会议及时回复咨询,与潜在申请者建立良好联系。
- 作为潜在学生及其家庭的主要联系人,全面介绍学校的课程、价值观及招生标准。
- 提供个性化咨询,评估学生是否适合,指导学生完成申请流程。
- 审核和处理学生申请,确保文件的准确性和完整性。
- 提供及时的后续服务,确保申请者获得顺畅且积极的招生体验。
- 跟踪学生进展,与家长保持紧密沟通,及时解决问题,建立信任,增强关系,促进家长推荐。
- 与招生团队合作,优化工作流程,提升服务质量。
- 与市场团队协作,制作有吸引力的宣传材料,包括宣传册、网站内容及社交媒体活动。
- 代表学校参加教育展会、学校访问及国际招生活动。
任职要求:
- 本科及以上学历,专业不限。
- 1-3年招生、招生管理或客户服务相关经验。
- 精通中英文。
- 具备卓越的人际交往与沟通能力,能够与多元化的家庭及合作伙伴建立联系。
- 以客户为中心,热衷于提供卓越的服务体验。
优先条件:
- 具备国际学生招募经验者优先。
- 熟悉新加坡本地教育环境者优先。
Pay: $3,000.00 - $5,000.00 per month
Schedule:
- Monday to Friday
Work Location: In person