Customer Service Officer

5 days ago

Punggol, Singapore The Write Connection Pte Ltd Full time

**Job Highlights**
- Competitive total rewards package
- Dynamic & people-centric work culture
- Professional development

**Customer Service Officers (Full-time, Punggol Plaza)**

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

**Work Hours**

Full-time employees must work a 5-day week, **including a weekend**. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

- Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
- Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
- 1 weekday off; 1 rest day
- +/- 2-hour meeting per week

**Work Location**

**JOB RESPONSIBILITIES**

**Sales and Customer Service**
- Explain our courses, education philosophy and pedagogy to potential customers
- Promote TWC programmes to potential and existing customers
- Build relationships with our customers
- Perform and manage sales transaction effectively and promptly

**Administrative Duties**
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents

**Job Requirements**
- Have minimum GCE 'O' levels qualifications
- Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
- Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
- Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
- Able to display effective and efficient customer service abilities
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to TWC ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centers due to work exigencies

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person

  • Customer Service Officer

    2 weeks ago

    Punggol, Singapore The Write Connection Pte Ltd Full time $2,000 - $3,000 per year

    **Job Highlights** - Competitive total rewards package - Dynamic & people-centric work culture - Professional development **Customer Service Officers (Full-time, Punggol Plaza)** The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to...

  • Customer Service Officer

    2 weeks ago

    Punggol, Singapore The Write Connection Pte Ltd Full time $20,000 - $30,000 per year

    **Job Highlights** - Competitive total rewards package - Dynamic & people-centric work culture - Professional development **Customer Service Officers (Full-time, Punggol Plaza)** The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to...

  • Part-time Customer Service Officer

    1 week ago

    Punggol, Singapore Safra National Service Association Full time

    **We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Punggol** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

  • Part-time Customer Service Officer

    5 days ago

    Punggol, Singapore Safra National Service Association Full time

    **We are hiring Part-Time Customer Service Officer (E1 CSO) EnergyOne Gyms - SAFRA Punggol** **Job Scopes**: - Mend SAFRA EnergyOne gym counter. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To assist members and guests on queries pertaining to SAFRA EnergyOne Membership and gym usage. - Collect all fee payments due to SAFRA...

  • Customer Service Officer/executive

    2 weeks ago

    Punggol, Singapore Skool4kidz Full time

    Description **Job Scope**: **1. Operations** - Increase enrolment through engagement of customers. - Handle and ensure smooth fee collection. - Answer all calls in a courteous manner, route calls, take messages and provide information to customers. - Greet all visitors and ensure that all security procedures are upheld. - Prepare and submit reports. -...

  • Part-time Fitness Trainer

    1 week ago

    Punggol, Singapore Safra National Service Association Full time

    **We are hiring Part-Time Fitness Trainers for SAFRA Punggol** **Responsibilities**: - To assist in the daily functioning of SAFRA EnergyOne. - To contribute effectively towards the growth and development of SAFRA EnergyOne. - Provide SAFRA EnergyOne gym members with excellent Service Quality. - To check and ensure that all training facilities and...

  • Assistant Manager/senior Assistant Manager, Office

    1 week ago

    Punggol, Singapore Singapore Institute of Technology Full time

    **Job no**: 498789 **Department**: Office of SITizen Experience **Contract type**: Contract The Office of SITizen Experience (OSE) is seeking an energetic, personable and highly motivated individual who thrives in dynamic, fast-paced environments to drive coordination, monitoring, review and development of strategies for transformation and continuous...

  • asst/function room sales

    2 weeks ago

    Punggol, Singapore SAFRA National Service Association Full time $40,000 - $60,000 per year

    ASST./ FUNCTION ROOM SALES & MARKETING EXECUTIVE SAFRA Mount Faber/ Punggol We are seeking a proactive and results-driven Function Room Sales & Marketing Executive to join our team. This role focuses on overseeing the day-to-day operations of our function rooms, while actively driving sales and marketing initiatives to maximize revenue and usage. Key...

  • Manager (Counsellor), Office of Sitizen Experience

    2 weeks ago

    Punggol, Singapore Singapore Institute of Technology Full time

    **Job no**: 498850 **Department**: Office of SITizen Experience **Contract type**: Contract The Manager (Counsellor), Office of SITizen Experience is responsible for coordinating, managing and executing key student development initiatives for the Counselling Service at Office of SITizen Experience. He/she will be tasked with daily operations of the...

  • Service Crew

    2 weeks ago

    Punggol, Singapore Nine Fresh Pte Ltd Full time $22,200 - $30,280 per year

    Nine Fresh Pte Ltd is hiring a Full time Service Crew role in Punggol, Singapore. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Working rights required for this role Expected salary: $2,220 - $3,048 per month This role is an urgent hire Exciting Opportunity at NineFresh Join Us as a Service...