Global Change

Job ID: 33984

Location: Singapore, SG

Area of interest: Corporate Strategy

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 23 Jul 2025

**JOB SUMMARY**
**The Role Responsibilities**
- The Global Change & Enablement Principle Lead will be responsible for the successful delivery of organisational change management and adoption strategy and outcomes for transformation initiatives within the S&T portfolio. They will lead the organisational change management workstream for some of the largest and most complex S&T Transformation initiatives. They will provide leadership, strategic direction and appropriate quality & readiness assurance to the change & enablement deliverables.- Deep organisational change management expertise is essential, including leading complex service proposition and target operating model changes.**RESPONSIBILITIES**

**Strategy**
The Global Change & Enablement Principle Lead will be responsible for:

- Drives the Beacon organisational change management and adoption strategy, including integration of plans with other key S&T transformation initiatives.
- Co-creation of the global change messaging for relevant S&T transformation initiatives.
- Creation of the global change management strategy, roadmap & milestone plan. Works closely with key stakeholders within the S&T portfolio governance structure to ensure alignment
- Collaborates with the broader S&T OCM/C&E practice to refine structured methodology and principles for org. change management in alignment with SCB’s change delivery standards.
- Definition of key success measures and the mechanisms for tracking success both in terms of business readiness and adoption
- Quality assurance of deliverables produced by the Change & Engagement workstream in order to ensure consistency (e.g. change impact assessment, business readiness assessments, training plans, etc.) across the portfolio
- Partners with the Group S&T communications to ensure messaging is aligned, consistent and utilizes standardized formats
- Refines the feedback loops into the programmes working with Employee Experience and Process Design
- Provides strategic and tactical advice to support driving sustainable change and implementing effective change management strategy to help successfully deliver the programmes
- Creation of high quality interventions that drives employee adoption and sustainability of change initiatives
- Understands the programme lifecycle and ensures all stages of the lifecycle are managed appropriately to support successful stage delivery
- Collaborates closely with Group PMO and the Programme Managers to raise any material risks or issues that arise
- Develop the strategy for the use of digital change interventions using WalkMe or other relevant tools across the Group in collaboration with T&I

**Regulatory & Business Conduct**
- Displays exemplary conduct and live by the Group’s Values and Code of Conduct.
- Takes personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identifies, escalates, mitigates and resolves risk, conduct and compliance matters.

**People and Talent**
- Provides leadership, management and coaching to any direct reports or team members to ensure they are highly engaged and performing to their potential
- Promotes and embeds a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm
- Ensures the team is adequately resourced and staffed by an appropriate number of competent staff to support S&T strategy. This includes ensuring that S&T org. change management standards are understood and refined in line with learnings.
- Ensures each role / resource has clear responsibilities, reporting lines, delegated authorities and objectives
- Sets the standard for and delivers a positive working culture across a new organisation in a high pressure and complex environment
- Provides leadership to the extended team of Org Change Managers and C&E resources, including consultants and NEWs where applicable
- Promotes and embeds the valued behaviours into the ways of working of the entire programme’s resource base.
- Makes resourcing decisions for senior roles from 3rd parties to ensure the right capabilities and value for money for the Bank

**Risk Management**:
Ensures all governance is delivered to audit quality standards
- Accountable for ensuring all C&E decisions are taken within Bank governance; individual decision-making rights for relevant cloud programmes as appropriate to defined programmes governance

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards