Sector Operations Officer, Counselling Program

2 days ago


Central Singapore PERSOLKELLY Full time

1 year contract Monday - Friday office hours Caldecott
- Provide triage and referral support for MCP (Mandatory Counselling Programme) cases which includes
- Administer assessment tool (Violence Risk Triage) to ascertain risk level
- Right site and refer cases to MCP agencies for intervention
- Provide consultation to MCP agencies such as the Family Service Centres, Protection Specialist Centres, Social Service Agencies
- Respond to enquiries and feedback on MCP
- Undertake administrative closure of MCP cases on data system (i.e. Enterprise Customer Relationship Management)
- Participate in reviews and operational processes to improved effectiveness and efficiency of program delivery

***:
**PERSOLKELLY Singapore Pte Ltd - RCB No. 200007268E - EA License No. 01C4394**
**R1989461 (Suzana Binte Slemat)


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