Customer Service Officer #airport #baggage Storage

1 week ago

Changi, Singapore Smarte Carte Singapore Pte Ltd Full time

Core Responsibilities:

- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management

Job Specifications (Qualifications/Experiences):

- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
- *Singaporean Only*
- *6 days work week*

**Job Types**: Permanent, Full-time

**Salary**: $1,527.50 - $1,635.83 per month

Schedule:

- Day shift
- Early shift
- Late shift
- Night shift

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