Customer Service Officer #airport

6 hours ago


Changi, Singapore Smarte Carte Singapore Pte Ltd Full time

**Duties**
- Attend to customer inquiries and provide excellent customer service experience
- Perform cash and credit card transactions using Point of Sales (POS) and Baggage Storage System (BSS) for baggage storage and other services
- Perform opening and closing settlement for POS and BSS for daily cash reconciliation
- Perform bag wrapping service and upselling of baggage services or products
- Perform acceptance and issuance of baggage deposits according to Standard Operating Procedure (SOP)
- Conduct bag search in accordance to SOP and ensure compliance to security standards dictated by the management and Airport police
- Responsible for store cleanliness and image
- Any other duties as assigned by management

**Job Specifications (Qualifications/Experiences)**:

- Familiarity with POS system will be on an added advantage
- Good interpersonal and communication skills
- Team player
- Ability to converse in basic English
- Able to obtain an Airport Pass (Airside).
- Able to carry up to 25kg luggage

*Singaporean Only*

*6 days work week*

*Fixed Shift*
Morning shift: 6.50am - 3.10pm
Afternoon shift: 2.40pm - 11pm
Night shift: 10.45pm - 7.05am

**Job Types**: Full-time, Permanent

**Salary**: $2,060.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Experience**:

- Retail Sales: 1 year (preferred)

Pay: $2,060.00 per month

Schedule:

- Day shift
- Early shift
- Late shift
- Night shift

Work Location: In person



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