Trainee Customer Service

7 days ago


Changi, Singapore Airport Services Full time

**Trainee Customer Service Officer (No experience needed)**
- Work Week & Shift: 6 days, rotating shift
- Location: Changi airport

**Salary package**:

- Basic start from $2,500
- Shift allowance and OT (before probation, avg $200. After probation avg $200-$500 after confirmation

**Benefits**:

- $5000 joining bonus
- AWS and Performance Bonus (2-3 months)
- AL 12, MC 14

**Responsibilities**:
Oversee and lead a team in managing daily operations, making final decisions on matters of importance to ensure a positive passenger experience and satisfaction. Guide, develop, motivate, and mentor both new and existing staff, maintaining the highest service, grooming, and discipline standards.

**Requirement**:

- Posses diploma certificate or experienced in customer service industry
- Good command of written and spoken English

Pay: $3,000.00 - $3,300.00 per month

Schedule:

- Day shift
- Early shift
- Late shift

Supplemental Pay:

- 13th month salary
- Overtime pay
- Performance bonus
- Signing bonus

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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