Bloomberg Data Management Services

Bloomberg Data Management Services delivers the world's foremost Data Utility to the Financial Markets. Our clients experience immediate improvement in Data Quality, Operational Process & Control, Reaction to Change and Data Governance when they on-board to our Private Cloud - Hosted Service.

At Bloomberg Data Management Services, you will have the opportunity to go above and beyond as well as work on interesting challenging projects with a number of key partners both internally and externally. We are passionate about people who are excited by innovation, who care about our customers, and to achieve our mission to "Simplify Data Management"

**What's the role?**
Bloomberg Data Management Services is an Enterprise Data Management (EDM) and Index Data Management (IDM) business, providing simplified data management solutions to the financial industry. We are seeking a motivated self-starter to join our Data Operations team. Based in the Singapore office you will assist with the operational support of managed service clients, initially undertaking the daily operational tasks of handling the acquisition and cleansing of data from the many multi-vendor sources.

**We'll trust you to**:

- Respond to ad-hoc queries from customers and ensure that a high-quality service is provided to our clients according to defined Service Level Agreements (SLAs)
- Monitor the receipt of financial data feeds from third-party vendors, as well as client's proprietary data.
- Investigate and resolve exceptions on a variety of client activities such as Security Master, Price Master, Index Master, Legal Entity Master and Corporate Actions.
- Research data quality issues, identify resolutions and update systems as required
- Drive data quality through continuous process improvement and lead changes to workflow activities when necessary
- Participate in user acceptance testing during initial on-boarding of managed service clients

**You'll need to have**:

- 2+ years of customer service or support experience in financial markets, including exchanges/market data providers/financial institutions
- Demonstrated experience working with market data feeds for example monitoring the real-time market data feed from vendors
- Demonstrated experience driving data quality such as identifying a solution to help customers and find efficiencies
- Comfort with a high degree of autonomy, and shown ability in managing priorities from multiple internal and external partners
- Strong analytic and problem-solving skills
- Ability to work under pressure and tight deadlines
- A desire to learn, be data-oriented with a strong work ethic
- The ability to multitask and be organized, detail-oriented
- Demonstrated continuous career growth within an organisation
- Strong presentation and communication skills in English

**We'd love to see**:

- Bachelor's Degree in Finance/Business or related discipline; or equivalent work experience
- Experience with data across multiple types of data products such as Reference, Pricing, ESG data amongst others from providers such as Bloomberg, Refinitiv, Intercontinental Exchange, MSCI ESG, S&P etc.
- Fluency in Japanese business language will an added advantage for coverage of Japanese clients but not essential

**Does this sound like you?**

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.