Digital Knowledge and Learning Specialist

Singapore

**DRIVING CONNECTIVITY**

**Chart your Course with PIL**

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

**Get On Board for a Dynamic and Purposeful Career.**

The Digital Knowledge & Learning Specialist supports the execution of the knowledge and change strategy for Project SAiLORS by focusing on the design, management, and delivery of digital content and training assets. This role ensures that knowledge captured throughout the transformation is not only structured and accessible, but also optimized for instructional use across operational teams. Working closely with the Knowledge and Change Management Lead, this position bridges project documentation, user enablement, and training design. It has a dotted-line functional reporting to PIL Academy, ensuring that learning materials are aligned with corporate learning standards, onboarding practices, and competency development goals.

**Key Responsibilities**:

- Manage and curate the digital knowledge base, ensuring content is accurate, searchable, and user-friendly (e.g., FAQs, process maps, decision logs).
- Convert system documentation and business process materials into instructional content (e.g., eLearning modules, slide decks, video tutorials, quick guides).
- Support the development of training curricula in coordination with PIL Academy and business SMEs.
- Design and maintain role-based learning paths and knowledge assets tailored to different user groups.
- Track and manage version control and content lifecycle for training and knowledge materials.
- Assist in maintaining the project’s central knowledge repository, ensuring consistency in taxonomy, formatting, and access control.
- Facilitate feedback loops with end users to improve content clarity and learning effectiveness.
- Support training logistics and training rollouts as needed.

**MUST HAVE**:

- Diploma or Bachelor’s degree in Instructional Design, Communications, Information Management, Learning & Development, or related discipline
- 3-6 years of experience in content creation, instructional design, or training documentation within transformation projects or systems implementation
- Familiarity with ERP systems or operations-related platforms is a plus
- Experience working with corporate L&D or functional training teams preferred

**Why Join Us**:

- Be part of a leading global carrier with a strong focus on sustainability and innovation.
- Work in a dynamic and collaborative environment.
- Opportunities for professional growth and development.

**Application Process**:
**About Us**

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.