Sales and Marketing Executive

24 hours ago

Geylang, Singapore JJ Gold Jewellery Pte Ltd Full time

**Responsibilities**:

- **Sales & Customer Engagement**:

- Prospect and promote jewelry products and services to walk-in customers and online platform users.
- Attend to customers’ queries in-store and online.
- Be self-motivated and driven to achieve monthly sales targets.
- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.
- Handle complaints and feedback professionally and competently.
- **Inventory & Operations Management**:

- Conduct daily stock counts and manage accurate inventory levels.
- Support merchandise transfer, stock take, and inventory counts.
- Assist in scheduling jewelry repairs and ensuring smooth fulfillment processes.
- **Marketing & Content Creation**:

- Work closely with the marketing team to develop creative campaigns and strategies to boost sales revenue, both in-store and digitally.
- Create engaging content for social media platforms, including photography, videography, and video editing using tools like Capcut.
- Stay updated with social media trends, platform updates, and algorithm changes to optimize engagement strategies.
- Monitor and analyze social media/digital analytics to recommend new strategies for improved performance.
- **Team Collaboration**:

- Collaborate with the operations team to ensure seamless execution of campaigns and promotions.
- Contribute creative input during brainstorming sessions and provide support in planning and executing marketing shoots.
- Build interdepartmental relationships to enhance efficiency and achieve positive outcomes.

**Job Requirements**:

- Diploma, Advanced Diploma, or Bachelor’s Degree in Marketing, Communications, Media, or a related field.
- 1-2 years of customer service and/or digital marketing experience; retail or jewelry experience is an advantage.
- Knowledge of Adobe Creative Suite (e.g., Photoshop), photography, videography, and video editing tools.
- Service-oriented mindset with excellent interpersonal skills.
- Self-driven, dynamic, energetic, and positive, with a strong focus on achieving targets.
- Familiarity with e-commerce processes and platforms is advantageous.
- Creative and up-to-date with social media trends, especially in the gold and jewelry industry.
- Ability to work weekends and public holidays.
- Availability to start on short notice will be an added advantage.

Pay: $3,300.00 - $4,000.00 per month

**Benefits**:

- Employee discount
- Professional development

Work Location: In person

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