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Euc L1 Support Engineer contract

2 weeks ago

Singapore NTT SINGAPORE PTE. LTD. Full time

KEY OBJECTIVE
- Internal IT EUC L1 onsite support for 50+ users
- Work closely with Central IT hub team on the L2/L3 operations support
- Work closely with APAC Transformation team on the projects with onsite supportWork closely with GDC / APAC Security & Governance team on the IT Audit & Compliance for the Corporate IT related area only.

RESPONSIBILITIES
- IT Onboarding & Offboarding as per company standards with laptop build & setup
- L1 Onsite support for Office IT Infrastructure for the Network, WiFi, VC, Printers, CCTV & Door access when needed
- Inventory, assets & vendor management
- Execution of the local project as per guidelines from regional team
- IT Procurement
- End user training
- User adoptions

**REQUIREMENTS**:
Mandatory:

- Proven track record in IT infrastructure operations & projects with minimum 2-3 years’ experience
- Expertise in PC Support and troubleshooting
- Expertise in Windows 11 & Microsoft Office 365
- Basic Knowledge of Networking includes LAN, WiFi, Internet & VPN
- Basic Knowledge & Awareness of Information / DATA Security and tools
- Strong, logical communication in English, and ability to communicate effectively with people at all levels of the organization
- Knowledge and Experience in Ticketing systems to manage the end users tickets