Customer Service Sales Executive

6 days ago

Singapore Linde Material Handling Asia Pacific Pte. Ltd. Full time

Customer Service Sales Executive

**What we offer**:

- To market Safety products, fleet management products, Li-ion battery, battery regeneration services, telematics, Stellana wheels, Super elastic tires
- To market driver familiarization training packages, and conduct training
- To achieve monthly training KPI
- To open and maintain customer accounts
- To resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- To recommend potential products or services to management by collecting customer information and analysing customer needs
- To contribute to team effort by accomplishing related results as needed
- To support other CSS and Coordinator as needed
- To generate sales leads
- To meet personal/team sales targets
- To handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- To answer questions about warranties or terms of sale
- To compile reports on Sales achievement
- Other ad hoc duties assigned

**Tasks and Qualifications**:

- At least a technical diploma in Mechanical / Electrical engineering
- Working experience of 3 to 5 years
- Relevant working experience in indu strial products/environment of 1 to 3 years
- A bility to work under pressure and have to work odd hours
- English proficiency is a must
- Microsoft office

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