Inbound Inside Sales

5 days ago

Yishun, Singapore Itron Engineering Pte Ltd Full time

**Description**:
You will have all of the advantages of an inside sales lifestyle, which is the fastest growing Sales job in the country. You will work as a key member of the Korean Inside Sales team to maintain customer loyalty, serve to exceed customers’ expectations and identifying upselling opportunities via telephone or other digital channels. This is a demanding role that requires high energy, flexibility and self-drive to build on a large opportunity region.

**Primary responsibilities**:

- Proactive calling customer in database and generate new business.
- Utilization of SAP CRM for updating the funnel and reporting.
- Responsible for handling inbound enquiries, prepare quotes and actively following up for PO conversion for all chromatography and spectroscopy instruments.
- Utilizing technical knowledge to deliver value and resolve customer issues.
- Works closely with the sales management to drive sales and campaigns targeting various product lines and targets.
- Maintain positive business relationships and improved customer satisfaction.
- Meet targets assigned for new business drive and ramp to volume activities of new products releases.
- Use demand generation leads to create opportunities for sales order.
- Works on sales assignments with broadly defined objectives (including driving customer to online store).
- Weekly report of sales pipeline and forecast.

**Job Requirements**:

- 3+ years experience in an inside sales position within a chromatography or spectroscopy company would be a plus.
- Excellent tele-sales skills preferably in a technical sales environment.
- Must be Fluent in English and Korean, written and verbal.
- Comfortable with communicating and presenting proposals via webex / MS Teams.
- Enjoy working in a customer facing environment.
- Competency of advance MS Excel functions is highly appreciated (vookup, pivot tables & etc).
- Meticulous, customer centric, proactive, goal-oriented and good time management.
- Able to prioritize work in a fast pace environment.
- Firm believer of constant change and is highly adaptable in a rapid change environment.
- Able to work independently with mínimal supervision.

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00 - $3,800.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus

Work Location: In person

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