Customer Service Telemarketing Executive

3 days ago


Singapore CERAMIQUE WELLNESS PTE. LTD. Full time

Incepted in 2017, Ceramique Wellness is a one-stop expert solution provider for all your face, body and wellness needs. Through cutting edge beauty & slimming technology and featuring organic-grade products, we are committed to helping our clients to create their best daily confident look.

**What Ceramique offers**
- Comprehensive internal and external practical training
- Competitive remuneration - Attractive starting salary, commission and incentives
- Staff Discount
- Reward for good performance
- Career advancement opportunities

**Job Descriptions**:

- Perform telemarketing
- Handle enquiries from prospective customers
- Provide information about product's features, prices etc. and present their benefits to customers
- Attend to customer's needs at all times
- Professionally advise customers on the proper usage of products they purchased
- Handle complaints or doubts to safeguard the company's reputation
- Go the "extra-mile" to meet sales quota and facilitate future sales

**Requirements**:

- Min GCE O' level/ A' level/ Diploma
- Min 2-3 years of telemarketer or similar sales/customer service role in beauty/wellness industry
- Proven track ecord of successfully meeting sales quota preferably over the phone
- Possess good communication and interpersonal skills
- Skilled in negotation and dealing with complaints
- Positive mindset, self-initiative and results-oriented



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