Telemarketer

3 days ago


Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

Telemarketers are professionals who are responsible for talking to potential customers on the phone and selling products. Their duties include tracking customer contact lists, explaining the benefits or advantages of their services, and obtaining payment information if necessary.

**Responsibilities**:

- You need to cold calling client using a given phone directory to sell products
- Using scripts to provide information about product’s features, prices etc. and present their benefit
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how services meet their needs
- You need to record the customer’s personal information accurately in a computer system
- Keep records of calls and sales and record useful information
- Able to deliver scripted talks describing the company’s products or services, a political point to persuade potential customers.
- You need to explain products and product prices
- Keeping track of customers that have been contacted and those who do not want to be contacted in the future
- Following up on previous customers for potential sales Maintaining records of customer contacts

**Job Requirements**
- You must have relevant work experience in sales, telemarketing, customer service, or a similar role
- Proven track record of successfully meeting sales quotas preferably over the phone
- You must have excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- Knowledge of sales and marketing principles and strategies
- Ability to multitask


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