Spclst, IT Account Management

Spclst, IT Account Management
- ** Based in Singapore**, the regional hub for **Asia Pacific (AP) **and **top-ranked biopharmaceutical company on the Straits Times **and** Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).**:

- Join the** premier biopharmaceutical company** that has been **in Singapore for more than 25 years and in AP for over 60 years.**

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

**WHAT YOU WILL DO**
- Responsibilities include, but are not limited to:_
- Supports/Leads site-wide IT programs, projects, and initiatives.
- Supports middle site IT/Laboratory & Automation projects through all project stages: design, funding, installation, demonstration, validation, and optimization.
- Supports Site IT Lead to plan, schedule and execute department activities and to effectively support manufacturing operations and regulatory audits.
- Supports Manufacturing Division initiatives to meet production, cost effectiveness, and cost reduction targets set.
- Ensures Manufacturing IT managed IT/Automation and Laboratory systems are always being maintained in a controlled state and in adherence to SDLC, Data Integrity and site GMP practices.
- Lead troubleshooting and investigation for manufacturing IT operation systems
- Updates the SOPs and SDLC documentation to ensure compliance to regulatory standards and ensures documents are generated and maintained to the required standards and appropriate frequency
- Prepares and perform manufacturing OT system qualification, test plans, and documentation, ensuring documentation meets required regulatory standards
- Active involvement in proposing the direction and implementation of the manufacturing IT/OT systems
- Support sitewide IT/OT manufacturing system modifications under change control procedures in accordance with regulatory requirements
- Perform Root Cause Analysis, develop corrective and preventive actions, effective countermeasures and implement the solutions to prevent recurrence
- Work closely with stakeholder to ensure continuous operation
- Collaborate with cross functional team to resolve incidents, events or deviations
- Participates in reviews and completes action items as required
- Develops and updates IT/OT manufacturing system training packages, and conducts IT/OT manufacturing system training
- Support Service Owner and System Owner roles for IT/OT manufacturing system related VMs, Switches, network etc.

**WHAT YOU MUST HAVE**

To be successful in this role, you will have:

- Bachelor's degree in Automation, Electronics & Electrical, Information Technology, Life Sciences or Chemical Engineering
- 3+ years relevant technical experience in Process Automation or Manufacturing IT/OT, preferably from manufacturing, chemical, pharmaceutical, or oil & gas industries
- Hands on experience with Manufacturing IT/OT and be particularly proficient in Process automation technology is preferred
- Good Communication skills and good team player
- Excellent problem-solving skills and customer focused
- Proactive and willing to take on challenges
- Demonstrates ability to work independently and drive results on multiple assignments in fast-paced environment
- Work with different teams to meet common goals, provide end to end solutions and no functional boundaries

**WHAT YOU CAN EXPECT**

IT/OT based role Vast learning opportunities Communication with diverse team

Our Support Functions deliver services and makes recommendations about ways to enhance our workplace and the experience of working at our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

**Who we are **

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

**What we look for **

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us — and start making your impact today.

We are proud to be a company that embraces t