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Network Lead Engineer

3 weeks ago

Singapore SYNAPXE PTE. LTD. Full time

The Assistant Lead Engineer (Network) supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems.

**Infrastructure planning and design**
- Assist with the planning and design of infrastructure systems
- Assist with the documentation of infrastructure design and planning activities and decisions

**Infrastructure operations**
- Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
- Align infrastructure operations with agreed service agreement standards

**Maintain infrastructure**
- Perform activities related to ongoing maintenance of infrastructure
- Assist with the implementation of agreed infrastructure changes and maintenance routines

**Optimisation of infrastructure performance**
- Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
- Participate in infrastructure development activities
- Assist with infrastructure testing and implementation
- Gather performance and data usage statistics for capacity planning and reporting
- Assist with piloting of new tools, technologies, and/or processes

**Resolve incidents**
- Perform problem/issue identification and resolution
- Assist with simulation of user problems to resolve operating difficulties
- Follow up with users to ensure problem has been resolved
- Recommend system modifications to reduce user problems

**Requirements / Qualifications**
- Degree in Computer Science, Engineering or equivalent
- CCNA/CCNP/ITIL certification required.
- At least 7 years of experience implementing, managing and supporting a sizeable and complex network infrastructure and operation in a large organisation with off-site, subsidiaries/business unit.
- Experience and knowledge in Enterprise IT infrastructure covering routing, switching, data centre nexus and ACI and security devices.
- Have vendor, service level and project management skill.
- Have people management and interpersonal skills, showing leadership with a positive working attitude.
- Required to be on standby with on-call availability with varied shifts
- Maybe required to work night shifts during implementation period