Wintel Engineer

4 days ago

Singapore TOSS-EX PTE. LTD. Full time

The **Wintel Engineer **is responsible for specialized support in planning, installation, and administration of workplace management systems, focusing on endpoint and cloud infrastructure management. This role requires expertise in Windows-based environments, cloud services, and automation tools to optimize the deployment and maintenance of workplace solutions. Responsibilities also include enhancing operational procedures, ensuring system efficiency, and adhering to best practices.

**Key Responsibilities**:

- **Patch Management & Software Distribution**: Plan, implement, and oversee Patch Management and Software Distribution services.
- **Cloud Infrastructure Administration**: Design, deploy, and maintain AWS and Azure services, ensuring scalability, security, and high availability. Manage services including EC2, VPC, S3, RDS, Lambda, IAM, Azure App Services, and SQL Database.
- **Infrastructure Automation**: Use infrastructure-as-code tools like CloudFormation or Terraform to automate and maintain AWS and Azure environments.
- **Disaster Recovery**: Implement and manage backup and disaster recovery strategies for cloud resources.
- **Workplace Management Tools**: Administer and troubleshoot backend services, with a focus on PC imaging, workplace management tools, and resolving desktop/server escalations.
- **Quality Assurance & Process Improvement**: Conduct Quality Assurance testing on endpoint devices and contribute to the automation and streamlining of daily operational processes.
- **Documentation & Reporting**: Maintain accurate documentation and generate reports to ensure clear communication and record-keeping.
- **Additional Duties**: Support other duties as required to ensure the efficient operation of workplace management systems.

**Qualifications & Requirements**:

- **Education**: Bachelor’s Degree or Diploma in Electrical/Electronic/Computer Engineering or Information Systems.
- **Experience**:

- Minimum 5 years of experience with Windows Servers, Active Directory, PowerShell, Group Policy Objects, and workplace management tools (e.g., HC BigFix, MS SCCM, Citrix VDI, Nexthink).
- Proficiency in PC imaging deployment, patch management, and software distribution for both desktop and server environments.
- **Technical Skills**:

- Strong understanding of AWS and Azure services, including infrastructure and automation (CloudFormation, Terraform).
- Solid networking and security knowledge for AWS and Azure environments.
- Familiarity with CI/CD pipelines, version control systems (e.g., Git), and scripting languages (Python, Shell).
- Knowledge of custom actions, scripting, and Windows Installer technology for troubleshooting.
- **Certifications**: AWS or Azure certifications (e.g., AWS Certified Solutions Architect, Azure Administrator) are a plus.
- **Soft Skills**: Effective communication, documentation experience, strong troubleshooting abilities, self-driven, and able to work independently.

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