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Service Sales Specialist
2 weeks ago
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
RESPONSIBILITIES
1. Service Solution Promotion
- Support regional country offices in engaging clients using a consultative selling approach.
- Drive promotion and marketing activities for service solutions and value-added services.
- Assist in building awareness and positioning of lifecycle service offerings in the regional market.
2. Service Order Processing
- Prepare and provide quotations to country offices for system service-related orders.
- Guide regional country offices on pricing strategies, license renewals, and order booking processes.
3. Internal DX & Business Intelligence
- Act as the regional champion for service workstream, coordinating with global HQ and local teams to support the rollout of next-generation ERP system for service workstream.
- Work closely with global HQ and local teams to drive continuous enhancement of Yokogawa Customer Portal and promote adoption across the region.
Requirements
- Bachelor’s degree in engineering or a related field.
- Minimum 3 years of experience in service sales, business development, or customer support in process industry (e.g., chemicals, oil & gas, pharmaceuticals, food & beverage, etc.) or industrial automation (e.g., control systems, instrumentation, or automation solutions).
- Willing to travel when required to support country offices and customer engagements.
- Good understanding of service business and value-based selling.
- Experience in digital transformation initiatives is a plus.
By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
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