Associate Network Engineer

**JOB SUMMARY**

The Associate Network Engineer is responsible for supporting the deployment and operations of network infrastructure. He assists with the installation, monitoring, troubleshooting and testing of network systems and solutions. He monitors and configures network components to ensure security, and resolves network incidents. He also ensures that network activities are documented appropriately and in compliance with the required procedures and standards.

He is familiar with core networking technologies and trends, network standards and network routing protocols. He may be required to work on a rotational on-call or shift basis.

The Associate Network Engineer is a motivated team player and is driven by results. He also possesses analytical skills and works well in a fast-paced environment.

**RESPONSIBILITIES**:
**Configure and administer networks**
- Design cost-effective network systems and services that meet product specifications and comply to standards and best practices
- Prepare and execute test plans including integration, performance, coverage and capacity verification
- Review technical documents for processes, technology and devices
- Designate the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless, and remote access services
- Validate the Software Defined Network (SDN) infrastructure within the IT ecosystem
- Oversee the installation, upgrading, operation, control, maintenance and effective use of LAN and/or WAN for the communication of data, voice, text or images
- Perform technical evaluation and proof-of-concept of new technologies for network infrastructure
- Review releases, upgrades and fixes available from systems software and supplies and identify those which merit action

**Manage network operations and incidents**
- Manage network infrastructure to ensure alignment of technical requirements
- Provide technical inputs on the procurement of network equipment and ensure compliance with procurement policies
- Develop the disaster recovery plan, processes and protocols for disaster recovery of network infrastructure
- Ensure disaster recovery plan testing activities are performed and technical criteria are met
- Perform network fault troubleshooting and root cause analysis to locate sources of network issues
- Develop and verify recovery solutions in test environments and execute in production network
- Implement automation workflow for the management of repeated network issues in collaboration with relevant teams
- Plan and coordinate network security measures for network infrastructure, software and data

**Manage network security**
- Review compliance with information security policies and standards
- Assess configurations and security procedures for adherence to legal and regulatory requirements
- Investigate and assess the risks of network attacks and recommend remedial action
- Prioritize and resolve security incidents, and escalate where necessary

**QUALIFICATION & EXPERIENCE**
- Diploma/Degree in Computer Science or IT, or with at least 2-3 years of relevant. working experience in IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure.
- CCNA or CCNP certification is required.
- Industrial security product certification would be preferred.
- Familiar and conversant in Routing, Switching, Wireless, MPLS, DHCP, DNS, NAC, Proxy, Syslog, Firewall, SSL VPN, Network Management and Structured Cabling.
- Ability to perform independently and interface with customers, partners and account team.

**SKILLS AND ATTRIBUTES**:

- Good interpersonal and communication skills, high adaptability and positive attitude are expected.
- A team player with determination to drive to excel.
- Excellent customer service skills.
- Self-motivated with a strong drive to succeed.