Manager, Performance and Culture
1 week ago
Job Description:
Get to know our Team
The Performance and Culture team strives to shape a culture of highly adaptive performance at Grab. We serve to develop and inspire Grabbers to continuously learn, grow, and thrive.
Get to know the Role
The Performance & Culture Partner (PCP) is responsible for championing and instilling Grab’s vision (The Grab Way) into organisation-wide people initiatives. In this role, you will drive initiatives will collectively transform Grab’s culture:
- From survival to growth_
- From alignment to collaboration_
- From reporting to performing_
- From managing to_ empowering/inspiring_
This is an individual contributor role that reports to the Head of Performance & Culture, which falls under the People and Organisational Development function. You will work closely with leaders and Pops Business/ Country Partners across the organisation to strategise, design, coordinate, and implement people initiatives.
The day-to-day activities
- Be responsible for driving the purpose, design, and implementation of our people initiatives to strengthen organisational performance and culture. These include performance management, individual growth and development plan, and team operating models (e.g. team habits and collaboration).
- Support as an advisor and change agent with regards to performance and culture related matters. In practice, this includes a variety of activities: acting as a Project Manager to facilitate programs across Grab, promoting collaborative relationships, and aligning conflicting priorities among stakeholders.
- Partner and align with colleagues and leaders to ensure factors of motivation (that are aligned with Grab’s objectives) are cohesively applied throughout the organisation (e.g. how Grabbers work/ systems & processes / communication/ development plans/ succession planning)
- Facilitate learning through controlled experimentation - initiate pilot projects or minor revisions in local areas, and share best practices that can be applied effectively across the organisation.
What the role will need
- You resonate with Grab’s values: Heart, Hunger, Honour, and Humility
- You thrive in a Volatile, Uncertain, Complex, Ambiguous environment
- You have experience leading successful collaboration across diverse stakeholders from different levels, disciplines (operations and tech), and locations
- You have experience in change management
- You have experience independently developing frameworks to analyse people problems, develop hypotheses, collect data, offer recommendations, and assess the impact of proposed/implemented solutions
- You are organised, insightful, and are able to communicate with structure and clarity to stakeholders (Pops, Grabbers, Managers, Executive Committee)
- You understand concepts of behavioural science and total motivation and are able to embed them into programs
- You are able to influence others without authority
- You are a proactive and quick learner and are not afraid to roll up sleeves to get things done efficiently and effectively
- You can consistently and independently manage your time and commitments
- Fluency and knowledge of the cultural landscape in SEA/Asian Markets will be an added advantage
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