Senior/engineer, IT Services

1 week ago

Singapore TechBridge Market Full time

If you are passionate about playing a key role in the success of Asia’s Data Center of Choice, we want to hear from you

Our client is a well-established brand in the IT Services and IT Consulting industry and is now looking for a passionate and driven
**Senior/Engineer, IT Services (Network) **to join their team.

This is an exciting opportunity to expand your skillset, and achieve job satisfaction and work-life balance.

**Responsibilities**:
This role is required to manage and support the company’s IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.
- Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA.
- Participates in technical research and development to enable continuing innovation of IT services.
- Performance monitoring, preventive maintenance, and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required.
- Perform daily rectification of IT operational issues and change requests within expected service level agreement.
- Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc.
- Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing, and managing an enterprise network environment.
- Provide installation, configuration, implementation, integration, and commissioning of IT solutions to internal and external customers.
- Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes.
- Perform scheduled maintenance routine and update records for performance analysis.
- Responsible for planning and deployment of new and existing systems for internal and external.
- Maintain process documentation and follow approved standard operation procedures (SOP).
- Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc.

**Requirements**:

- Minimum Diploma or Degree in Computer or other IT-related field of study.
- Basic network certifications such as CCNA are preferred.
- ITIL v3 or v4 preferred.
- Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy, and other network appliances).
- Must possess IT troubleshooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers).
- Basic Cloud Virtualisation technology knowledge like AWS, VMWare, Microsoft Hyper-V, Azure, Openstack, etc.
- Basic understanding of cloud/enterprise networking and security best practices.
- Knowledge of OS/Application security hardening.
- Excellent networking concept and Switch & routing knowledge.
- Possess a strong sense of urgency.
- Problem-solving skills and ability to work under pressure.
- Good command of English, both written and spoken.
- Customer focus, continuous learning, decision making, and gaining commitment.

**WHAT’S ON OFFER**

Your interest will be treated with strict confidentiality.

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