Failure Analysis Manager

7 days ago

Singapore VACUUM TECHNIQUE SINGAPORE PTE. LTD. Full time

Accountable for managing the Failure Analysis Team to identify the root cause of failure and propose solutions to various internal and external customers, using data and knowledge from failure identification material, field information, SAP, download data, warranty test stands, strip report data.
- Proactively communicates to the Product Company technical support teams, new types of failure modes and new problem processes. Ensures supporting evidence from Failure Analysis team is concise, accurate and a demonstrates clear understanding of the failure and root cause leading to an improvement of the lifetime of vacuum pumps globally.
- Facilitates the communication with external parties to gather and collate background information of products and processes ensuring a detailed and thorough investigation into failure analysis can be conducted by the Failure Analysis team, ensuring high levels of customer satisfaction are delivered.
- Review and approve the failure analysis reports by the Failure Analysis Team for release to customers within agreed time schedules. Where required, raise warranty issues and support Customer Centers and Business Line Managers in the presentation of the Service Technology Centre findings and be the initial contact for all failure communication
- Accountable for the accurate reporting and tracking of product failure modes by product type and the quality of information entered in the failure analysis reporting system. Supports the improvement of the product analysis reporting system to aid identification and documentation of failure modes.
- Creates and presents statistical reports and trend data and provides recommendations for corrective action to be taken in design, manufacturing, the Service Technology Centre, field or at customer sites leading to improvement of life of the product.
- Accountable for the failure analysis team's delivery of warranty decisions. Supports warranty decision communication to customer if required.
- Demonstrates an awareness of the customer and the need for fact based driven decisions when reviewing failure analysis reports and the need for integrity when discussing failure analysis results.
- Manages warranty cost through accuracy and alignment of reporting. Ensures that the warranty cost allocation has been correctly assigned and reviewed by the Failure Analysis team and that the correct SAP processes are adhered to
- Is the external face of the Service Technology Centre, managing customer facing programs, supporting client contact on issues with products in liaison with the Customer Centers and Business Line Managers.
- Represents, and is the communication point at the Service Technology Centre when dealing with Customer Centers, Product Companies and Technical Support teams.
- Accountable for the management, training and development of the Failure Analysis Team to deliver detailed failure analysis to customers. Ensures quality of level 2 reporting is met and educates team on the process for gaining technical support for level 3 reporting. Provides support with prioritization, guidance and technical advice and ensures team meets scheduled timeframes and delivers against customer expectations.
- Liaises with the Service Technology Centre planner in setting the priority and allocation of resource and manpower for warranty analysis within the overall Service Technology Centre plan to ensure timeframes are met, customer expectations are reached, and business targets achieved. Accountable for the management of warranty test stand(s) to drive improvement on warranty failure testing and provides proposals to improve the process and equipment.
- Ensures that all failure analysis activities undertaken by the team are conducted within the boundaries of all applicable regulations, policies and procedures to ensure organizational, safety and health obligations are met. Manages the adherence of all relevant aspects of the failure analysis team to risk control elements.
- Where required, manages multiple Service Technology Centre Failure Analysis Teams within a region, where there is no local Failure Analysis Manager and ensures there is sufficient resource to support warranty analysis.

**Job Requirements**
- Degree in Engineering, a scientific discipline or equivalent relevant experience
- Solid understanding of manufacturing and service methods and manufacturing or remanufacturing practices with wide product knowledge
- Good knowledge of the vacuum technique business area products and processes
- Strong attention to detail and demonstrates clear logical thinking, leading to fact based driven decisions. Articulates importance and need for accuracy and integrity when presenting results.
- Self-directed, with the ability to handle and resolve complex and challenging problems whilst maintaining regular communication and engagement with the internal customer. Drives for industry and best practice resolution of issues.
- Understands customer needs and ensures Failure

  • Failure Analysis Engineer

    2 weeks ago

    Singapore A DREAMWORKS COMPANY PTE LTD Full time

    Location: Chennai, India Work Schedule: - Workdays: Monday to Saturday - Working Hours: 8:00 am to 5:30 pm - Home Leave: 11 days for every 9 weeks of work **Responsibilities**: As a Failure Analysis Engineer, you'll play a crucial role in identifying and resolving issues with consumer electronics products. Your responsibilities include: - Leading and...

  • Failure Analysis Engineer

    3 days ago

    Singapore KERJA HOLDINGS PTE. LTD. Full time

    **Location**:Chennai, India **Work Schedule**: - Days: Monday to Saturday - Hours: 8:00 AM to 5:30 PM - Perks: Enjoy 11 days of home leave for every 9 weeks of dedicated work. **Responsibilities**: - Conduct thorough analyses on consumer electronics products to identify and resolve issues efficiently. - Develop and implement innovative strategies in our...

  • Failure Analysis Technician

    1 week ago

    Singapore RECRUIT EXPERT PTE. LTD. Full time

    Roles & ResponsibilitiesManage FA laboratory equipment to support daily operations and execute additional assigned tasks. Conduct comprehensive failure analysis, including electrical and physical evaluations, while contributing to the development of new analysis methodologies.Requirements:Higher Nitec in Engineering or equivalent. At least 1 year of...

  • Failure Analysis Technician

    6 days ago

    Singapore RECRUIT EXPERT PTE. LTD. Full time

    Roles & ResponsibilitiesManage FA laboratory equipment to support daily operations and execute additional assigned tasks. Conduct comprehensive failure analysis, including electrical and physical evaluations, while contributing to the development of new analysis methodologies.Requirements:Higher Nitec in Engineering or equivalent. At least 1 year of...

  • Quality & Failure Analysis

    2 weeks ago

    Singapore Career Edge Asia Pte Ltd Full time

    $12K + AWS + VB + allowance 5 working days, Mon - Fri, normal office hours Location: North **Responsibilities** - Manage and drive customer quality and reliability requirements - Ensure timely and accurate identification of failures by performing characterization of failures, part analysis and fault isolation. Such investigations can be on mechanical,...

  • Engineer Failure Analysis

    7 days ago

    Singapore GLOBALFOUNDRIES Full time

    **About GLOBALFOUNDRIES** **Your Job**: - Product and layout study - Be able to analyze layout and convert to basic schematics - Understand circuit function and relate to failure signatures - Generate report and highlight key issues - Failure Characterization on Test - Guide test engineering to setup test program for failure validation - Develop...

  • Failure Analysis Assistant

    3 days ago

    Singapore The GMP Group Full time

    Job DescriptionWe are seeking a skilled Failure Analysis Engineering Assistant to join our team at The GMP Group. In this role, you will be responsible for conducting thorough analyses of equipment failures and developing strategies to prevent future occurrences.Key Responsibilities:Conduct Failure Analysis: Investigate equipment failures using measurement...

  • Failure Analysis Technician

    6 days ago

    Singapore INDEX CAREER CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities· Operate FA laboratory equipment to support daily lab Operations and handle Additionalassigned tasks.· Perform general failure analysis, including electrical and physical FA, and assist in developingnew analysis techniques.· Comfortable in handling chemicals using appropriate personal Protective equipment (PPE).·...

  • Failure Analysis Technician

    1 week ago

    Singapore INDEX CAREER CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities· Operate FA laboratory equipment to support daily lab Operations and handle Additionalassigned tasks.· Perform general failure analysis, including electrical and physical FA, and assist in developingnew analysis techniques.· Comfortable in handling chemicals using appropriate personal Protective equipment (PPE).·...

  • Failure Analysis Assistant

    5 days ago

    Singapore The GMP Group Full time

    At The GMP Group, we are seeking a skilled Failure Analysis Engineering Assistant to join our team.Job DescriptionWe are looking for a talented individual who can conduct thorough evaluations and analyses of product failures. As a Failure Analysis Engineering Assistant, you will be responsible for:Conducting failure analysis using measurement tools to...

  • Engineer Failure Analysis

    2 weeks ago

    Singapore GLOBALFOUNDRIES Full time

    **Introduction to GlobalFoundries** **Essential Responsibilities**: As a layout and circuit Failure Analysis Engineer your responsibilities include: - Digital / Analog design and layout analysis - Simulation and debug on circuit design - Studying and being proficient in PDK (process design kit), tech files and other design collaterals for advanced...

  • Failure Analysis Associate Engineer

    1 week ago

    Singapore Lumileds Full time

    Failure Analysis Associate Engineer Singapore **Who We Are**: *** **Who You Are: **Singapore Failure Analysis Team & Singapore Quality **Position Summary: **Associate Engineer in Failure Analysis to support Engineering Team and R&D Team **What You Will Do**: - Understand failure analysis job plan and requirement - Perform cross-sectional, optical,...

  • Senior Engineer Failure Analysis

    2 weeks ago

    Singapore GLOBALFOUNDRIES Full time

    **Introduction to GlobalFoundries** **Essential Responsibilities**: As a Senior Engineer in the Electrical Failure Analysis team, you will develop and implement methods and procedures for process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed. - Provides electrical and physical...

  • Sr Engineer Failure Analysis

    1 week ago

    Singapore GLOBALFOUNDRIES Full time

    **About GLOBALFOUNDRIES** **Your Job** - Application of methods and procedures for electrical fault isolation and electrical failure analysis to support manufacturing process control, process improvement, testing and inspection to ensure that the products are free of flaws and function as designed. - Provides electrical and physical failure analysis support...

  • Failure Analysis Professional

    5 days ago

    Singapore GOAL SETTERZ BUSINESS SOLUTIONS PTE. LTD. Full time

    About the RoleWe are looking for a highly skilled Failure Analysis Professional to join our team at GOAL SETTERZ BUSINESS SOLUTIONS PTE. LTD. As a senior member of our technical staff, you will be responsible for operating complex lab equipment and handling high-level tasks.The ideal candidate should have extensive experience in electronics testing and...

  • Failure Analysis and Reliability Expert

    1 week ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    About the RoleWe are seeking a talented Senior Research Fellow to lead a new industry-sponsored project focused on microelectronics failure analysis and reliability at the School of Materials Science and Engineering.The role will involve conducting failure analysis of various semiconductor devices, from silicon to III-V compound semiconductors, to understand...

  • Nti Failure Analysis Engineer

    2 weeks ago

    Singapore Micron Full time

    **Our vision is to transform how the world uses information to enrich life for all.** Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it...

  • Failure Analysis Engineer

    4 days ago

    Singapore TALENTVUE PTE. LTD. Full time

    **Responsibilities**: - Lead a team of technicians and in charge of analysis of automotive electronics products - Formulate plans and conduct failure analysis and tear down - Collaborate with local and regional team to facilitate and standardize failure analysis - Engage with customers and advise the capabilities of failure analysis **Requirements**: -...

  • Failure Analysis Engineer

    2 days ago

    Singapore VISIONPOWER SEMICONDUCTOR MANUFACTURING COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesAbout VSMCVisionPower Semiconductor Manufacturing Company Pte Ltd (VSMC) is a new joint-venture 300mm semiconductor wafer manufacturing facility to be built in Singapore. We are looking for committed, resilient and passionate talents to launch a promising future that power the next generation devices and systems. If you share the same...

  • Failure Analysis, Senior Engineer

    6 days ago

    Singapore QUALCOMM GLOBAL TRADING PTE. LTD. Full time

    Roles & ResponsibilitiesAs a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Failure Analysis Engineer, you will evaluate electrical and mechanical characteristics of systems and/or...