Client Implementation Specialist

6 days ago


Singapore Pacific Prime Insurance Singapore Pte Ltd Full time

**Responsibilities**
- Assessing client requirements
- Performing **system configuration** in accordance with client plan designs/specifications
- Performing functional **testing/troubleshooting** on all developed/modified **software**:

- Working with end users to **perform UAT**:

- Studying and analysing client workflow and procedures to provide feedback and/or advise on improvements
- Working with Senior Implementers to coordinate with Account/Client Manager(s) and cross functional teams (e.g. IT, Operations) on all matters relating to client-specific requests, system or process issues, etc.
- Assisting in developing user guides by gathering technical information, producing and coordinating contents
- Client relationship management, including assisting in discovery analysis with clients, and collaborating with cross-functional teams to determine appropriate solutions to meet client needs
- Development and maintenance of implementation documentation

**Requirements**:

- **Preferably 1 to 2 years of related working experience in system implementation**:

- Excellent analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Meticulous, strong attention to detail and a commitment to excellence
- Exposure in general insurance industry will be an added advantage but not a must

**Job Types**: Full-time, Permanent

**Salary**: $3,000.00 - $3,500.00 per month

Schedule:

- Monday to Friday

**Experience**:

- system configuration: 1 year (required)
- UAT: 1 year (required)
- system implementation: 1 year (required)

Work Location: In person



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