Salesforce CRM Techno-functional Sme

4 days ago

Singapore ARYAN SOLUTIONS PTE. LTD. Full time

**Salesforce CRM Techno-Functional SME - Corporate Banking Technology**:
**Job Summary**:
We’re looking for a **Techno-Functional SME**to join our corporate banking technology team, with a strong focus on **Salesforce CRM**. This role demands a hybrid skill set—solid technical expertise combined with a deep understanding of CRM processes. You will play a pivotal role in designing, implementing, and enhancing Salesforce solutions, acting as the bridge between business goals and technical execution.

If you’re passionate about transforming CRM capabilities in the financial services space and thrive in a high-impact, collaborative environment—this is your opportunity.

**Key Responsibilities**:

- Lead the **design and implementation**of Salesforce CRM solutions aligned with business needs.
- Collaborate with cross-functional teams to drive **system enhancements**and ensure seamless integration with core banking platforms.
- Analyze and optimize CRM **workflows**, identifying opportunities for efficiency and risk reduction.
- Guide internal teams and vendors with **technical leadership**and promote a culture of continuous improvement.
- Deliver **training and support**to end-users to maximize system adoption and effectiveness.
- Monitor **regulatory developments**and emerging tech trends in CRM, providing strategic input to leadership.
- Serve as a **liaison between IT and business teams**, ensuring clear communication and aligned expectations.
- Oversee **system testing**, resolve technical issues, and support post-implementation stabilization.
- Partner with cybersecurity to uphold **robust security standards**for CRM platforms.

**Requirements**:

- Degree in **Information Technology**, **Finance**, or related field.
- Proven experience in a **techno-functional role**within banking/financial services, focusing on **Salesforce CRM**.
- Deep knowledge of Salesforce CRM architecture, configuration, and process flows.
- Familiar with **compliance and risk management**within the banking industry.
- Strong ability to **translate business needs into technical solutions**.
- Excellent **stakeholder communication**and cross-functional collaboration skills.
- Hands-on experience in **project delivery**, from planning to execution.
- Agile mindset and ability to thrive in **fast-paced environments**.

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