Regional Quality Manager

Ensures the effective implementation and maintenance of quality management systems, complying with ISO 9001 requirements where applicable.
Report to contract/project or regional management on the performance of quality within their designated business area and proposing solutions and continual improvement.

**Key Accountabilities & Responsibilities: -**
- Management of all aspects of quality across assigned business areas, etc. including the supervision of assigned quality resources
- Promote the awareness of quality management principles (including quality and MS inductions) and provide advice and guidance to peers and colleagues
- Effective quality planning to ensure quality budgets are established, the function is resourced and defined quality deliverables are produced in line with agreed timeframes.
- Resourcing of quality professionals with the appropriate quality experience and competencies.
- Ensuring direct reports are assessed as being competent for their allocated roles and coaches, mentors and supports the ongoing development of these resources.
- Understands and identifies emerging stakeholder requirements and establishes plans to address these.
- Ensures requirements of the Wood quality policy, quality standard and agreed objectives are communicated and complied with across the Business unit/grouping.
- Implementation of quality management system requirements, ensuring compliance with client requirements and/or ISO 9001 requirements.
- Provide support to the generation of proposals and tenders in relation to quality elements.
- Quality representative and interface with top management on all quality related matters.
- Engages client quality representatives on a regular basis and acts expediently on both positive and negative client feedback.
- Ensures that sufficient quality processes are deployed to manage product and service delivery.
- Management of audit and assurance programmes for their designated business area
- Effective supply chain quality management is implemented including vendor capability assessments, performance monitoring and failure investigations
- Management, reporting and analysis of data arising from non-conformance, corrective actions and other key quality indicators.
- Manages quality management system reviews and their outputs.
- Works across functions to identify continuous improvement and sharing of good practice
- Undertakes investigations of quality related failures
- Actively participates in the wider quality network both offering and taking on good practices.

**Qualifications**:

- Degree/Diploma or local equivalent in quality management or related discipline (essential)
- Lead Auditor qualification by recognised industry body (essential)
- Membership of CQI/ASQ or country specific (desirable)
- Formal training in recognized root cause analysis techniques (essential)

**Knowledge, skills and experience**:

- 10 + years relevant experience (Preferably in the associated industry).
- Comprehensive understanding of ISO 9001, ISO 19011 and Wood auditing protocols
- Proficient in the analysis of processes and data
- Proficient in Microsoft Office
- High level of communication skills in both written and spoken formatProficient in the use of continual improvement tools and techniques
- **Personal attributes**:

- Passion for quality management
- Excellent planner and organiser
- Analytical, problem solver and systematic thinker
- Team worker
- Excellent inter-personal skills
- Integrity and trustworthy
- Persistent and inquisitive in the pursuit in information and facts
- Empowers others to make decision within established parameters

**Diversity Statement**

We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.