Venue Booking Officer

2 weeks ago

Singapore EVENTS@SBA PTE. LTD. Full time

As a Venue Booking Officer, you will be responsible for overseeing the bookings and ensuring the adherence of venue protocols set out by venue management for court users.

Key Responsibilities:
**Venue Supervision & Maintenance**
- Oversee the badminton courts and ensuring facilities are in working order.
- Collaborate with facility managers, maintenance staff, and other relevant personnel to ensure that sports facilities are prepared and maintained according to requirements.
- Conduct periodic inspections of sports facilities to identify any maintenance issues or safety concerns, reporting them to the appropriate department for resolution.
- Coordinate facility bookings where required and ensuring all bookings align with organizational policies and procedures.
- Ensure all court users are in appropriate attire and shoes.

**Customer Service**
- Serve as the primary point of contact for court users seeking enquiries or assistance.
- Communicate any breaches of venue protocols to court users.
- Handle complaints or concerns from court users professionally and efficiently, taking appropriate action to resolve issues and maintain positive relationships.

**Administrative Duties**
- Maintain accurate records of facility bookings or observed issues for reporting.
- Assist with administrative tasks such as report generation if required.

**Others**
- Any other ad-hoc duties assigned by the reporting officer.

**Qualifications and Skills**:

- Previous experience in facility management, event planning, or customer service roles preferred.
- Strong organizational skills with the ability to multitask and prioritize workload effectively.
- Excellent communication skills, both written and verbal, with a customer-focused approach.
- Attention to detail and accuracy in record-keeping and administrative tasks.
- Ability to work independently as well as collaboratively in a fast-paced environment.
- Knowledge of sports facility operations, safety regulations, and industry best practices is advantageous.

**Working Conditions**:

- Shift work (ie. Up to 10 hours shift)
- Fully on-site
- Required to work on weekends, including public holidays.

**Note**:This job description is intended to outline the general responsibilities and requirements of the position. Additional duties may be assigned as needed to meet the evolving needs of the organization.

  • Venue & Bookings Coordinator

    1 week ago

    Singapore DANAMIC PTE. LTD. Full time

    **The Role** As a Venue & Bookings Coordinator, you will be primarily responsible for venue bookings, venue and facilities upkeep and cleanliness for DANAMIC’s premises and venues. You will be part of a dynamic team, empowered to provide top-in-class venue and customer service to our range of private, industry, and corporate clients. Alongside all of...

  • Venue Excutive

    7 days ago

    Singapore Nanyang Inc Pte Ltd Full time

    Roles: - Contract - Venue and Events Management Main Job Scope: - Overseeing and managing of event venue booking and usage - Ensure proper documentation of the venues booking are recorded and kept in an orderly manner - Assist hirer on their request pertaining to venue bookings - Regularly update on matters relating to venue bookings and venue...

  • Venue Excutive

    2 weeks ago

    Singapore Nanyang Inc Pte Ltd Full time

    Roles: - Contract - Venue and Events Management Main Job Scope: - Overseeing and managing of event venue booking and usage - Ensure proper documentation of the venues booking are recorded and kept in an orderly manner - Assist hirer on their request pertaining to venue bookings - Regularly update on matters relating to venue bookings and venue...

  • Venue Specilist

    1 week ago

    Singapore OSCORP ACCOUNTING PTE. LTD. Full time

    **Job Summary**: The Venue Specialist is responsible for overseeing the daily operations, logistics, and maintenance of a venue to ensure all events, bookings, and functions run smoothly. This role serves as the main point of contact for clients, vendors, and internal teams during events, and is instrumental in maintaining venue standards, client...

  • Event Venue Executive

    2 days ago

    Singapore NANYANG INC PTE. LTD. Full time

    Roles: - Contract - Venue and Events Management Main Job Scope: - Overseeing and managing of event venue booking and usage - Ensure proper documentation of the venues booking are recorded and kept in an orderly manner - Assist hirer on their request pertaining to venue bookings - Regularly update on matters relating to venue bookings and venue...

  • Senior/ Executive Officer

    14 hours ago

    Singapore SINGAPORE CHINESE CULTURAL CENTRE Full time

    **Responsibilities**: - Assist with Venue Partnership, Arts and Other tenants’ matters - Assist with the facilitation of venue partnership process by meeting partners to discuss their event requirements, conduct venue walks, and submission for CEO and Board’s approval - Facilitate daily operational of arts and other tenants’ management matters. -...

  • Customer Service Officer

    3 days ago

    Singapore Nanyang Inc Pte Ltd Full time

    Roles: - Contract - Venue and Events Management Main Job Scope: - Overseeing and managing of event venue booking and usage - Ensure proper documentation of the venues booking are recorded and kept in an orderly manner - Assist hirer on their request pertaining to venue bookings - Regularly update on matters relating to venue bookings and venue...

  • Casual Venue Technician, Office of Venue Management

    2 weeks ago

    Singapore SOTA Full time

    The duties and responsibilities of the Technician are as follow: - Assist Venue Management team in the execution of technical and venue operations to ensure safe, efficient and effective delivery of technical services to hirers in a prompt and professional manner. - Assist with set up and operation of staging, rigging, lighting and/or sound equipment for...

  • Venue Manager

    3 days ago

    Singapore Surbana Jurong Private Limited Full time

    Responsibilities The responsibilities of the Event/Venue Manager include but not limited to the following: - Aid in the safe and cost-effective operations of all venue under Our Tampines Hub; - Assist on overseeing all aspects of Venue and Facilities Management, including Operations, Facilities Maintenance, Stewarding, Security, Event Management, Tours and...

  • Venue Operations Manager

    1 week ago

    Singapore beBeeOperations Full time $4,500 - $9,000

    Job Title: Venue Operations ManagerWe are seeking a skilled and dedicated Venue Operations Manager to oversee all aspects of venue operations, event coordination, and client management.Venue Management:Oversee comprehensive venue booking systems and calendar management.Implement and maintain detailed documentation procedures for all venue bookings.Conduct...