Information Systems

6 days ago


Singapore DI YI TCM PTE. LTD. Full time

Job Summary:


Key Responsibilities:
System Administration
- Install, configure, and maintain operating systems, software, and hardware.
- Manage servers, databases, backup systems, and storage.
- Monitor system performance, troubleshoot issues, and ensure uptime.
- Perform system upgrades, patches, and backups as needed.

Network & Security
- Monitor and maintain local area networks (LANs), wide area networks (WANs), and internet connectivity.
- Configure and manage firewalls, routers, switches, and VPNs.
- Enforce cybersecurity policies; manage antivirus, endpoint protection, and threat detection tools.
- Maintain access controls and perform regular security audits.

User Support & Helpdesk
- Provide technical support to users across departments (onsite and remote).
- Handle support tickets, troubleshoot IT-related issues, and escalate when necessary.
- Conduct basic IT training for staff as needed.

System Documentation & Compliance
- Maintain detailed documentation of systems, procedures, and configurations.
- Ensure compliance with internal IT policies, data protection regulations (e.g., GDPR, PDPA), and relevant industry standards.
- Assist in IT audits and implement recommendations.



Qualifications:

- Diploma or Degree in Information Technology, Computer Science, or related field.
- Minimum 2-3 years of experience in IT support or system administration.
- Strong knowledge of Windows and/or Linux server environments.
- Familiarity with Microsoft 365, Active Directory, networking (TCP/IP), and cloud platforms (Azure, AWS).
- Good problem-solving and communication skills.



Preferred Skills:

- Experience with cybersecurity tools and protocols.
- Basic scripting skills (PowerShell, Bash, etc.).
- Certification(s) such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate, or similar.


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