Qt Singapore

Food & Beverage | Listed 28 May

QT Singapore - Sommelier

Location
- SingaporeWork type
- Full timeBrand
- QT- About EVT- When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.- About QT- A collection of 10 hotels and resorts spanning Australia and New Zealand, each QT is linked by our signature service and commitment to quirk. And our people? With personalities as unique and extraordinary as each property, individuality is more than encouraged. What will you bring to the mix?- About QT Singapore- QT Singapore is our latest and one of the most exciting new openings in our company’s history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.- About the role- A Sommelier is to effectively implement the QT wine program outlined by Group Director of Beverage as well as adding their own flair to the list, whilst driving and developing the team to perform at a World Class level. The individual will work with F&B Director to ensure COG’s are managed, cellar and wine lists are accurate as well as continuously increasing the minimum spends per head- Key Responsibilities:
- Overall accountability for the people, product, service
- Gives suggestion and recommend on wine pairing to enhance their dining experience
- Anticipate and meet the needs and unexpected wishes of every guest
- Helps the team to monitor and respond in a timely manner to guest reactions whenever required
- Assigns work & side duties, opening & closing tasks to be completed for an effective restaurant & bar and club operation
- Ensures that all standards and procedures for the operation are followed in the front and heart of the house set up before, during and after operation
- Ensures cleanliness of all work areas at all times in the front and heart of the Hotel
- Continually analyse and assess performance of Pascale against its stated objectives; formulate strategies and enact remedies as appropriate
- Work in conjunction with F&B management, Bar Manager & Sales, and marketing teams to formulate and strategies business and sales ideas - Explore opportunities through research and early activations
- Monitor production from the bar & kitchen to ensure high beverage & food standards for all guests
- Involvement in relevant WHS, sustainability and food safety sub committees
- Lead by example in providing excellent customer service in a warm and friendly manner, and showing pride in the QT brand
- Maintain formal training plans, and conduct “on the job” training sessions for Front of House staff
- Implement a correct wine handling and storing SOP (floor & bar), opening and closing procedures, various checklists required for service, ensuring standards are maintained at all times
- Monitor the floor and when under pressure during service, be of assistance in supervision and operation
- Monitor service personnel’s appearance and grooming
- Maintain a daily, weekly and monthly inspection check for all areas. Ensure proper follow up to attain maximum cleanliness and security. Record and communicate any maintenance and cleanliness issues.
- Work with F&B management and purchasing manager to maintain cost control to ensure the department budgeted profit is achieved
- Ensure good management of beverage and consumable stock levels, liaising with purchasing manager & suppliers of packaging, beverage and other items as required
- Ensure a clear and open communication with Director of Food and Beverage and senior managers within the Hotel
- Update the Wine Menu regularly to maximize patronage & profitability
- Ensure a clear and open communication with F&B management & Head Chef in regards to event needs
- Be aware of, and adhere to, all procedures including security, fire and the Workplace Health and Safety Act
- Benefits & perks- At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels - Rydges, LyLo, QT, Atura, and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.
- Skills & experience- Relevant som