
Assistant Manager
4 days ago
Overview of Role
:
To manage the direct billing/ insurance administration and to ensure the best turnaround of claims processing.
To ensure quality care by coordinating with clinic manager and actively following up with the patients.
To perform front office administration, receptionist tasks, on a rotational basis.
**Core duties**:
Direct billing/ insurance
Management of claims submission and claims follow-up documentation.
Management of claims flow and communication.
Liaison between the clinic and insurance company.
**Quality Service**:
Staff management to ensure timely completion of tasks and providing training when required.
Attending to patients and assisting them to complete the necessary forms and documentation including medical insurance.
Management of payment collection to ensure accuracy and follow up with outstanding payments.
Handle patient records in accordance with PDPA
Provision of quality service such as by following up with patient enquiries.
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