Assistant Manager, Community Research Coordinator

**About Us**:
**About NTUC Health Co-operative Limited**

**NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

**Services**:Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

**Community Support**: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

The Community Research Coordinator will co-develop and manage research projects that explore the needs of seniors in local communities, working closely with research institutes and community stakeholders to ensure ethical, community-driven research.

You will need to:
**Research Planning and Implementation**
- Co-design and coordinate research projects focusing on community needs and priorities
- Develop research tools such as surveys, interview guides, and data collection protocols
- Support the integration of community knowledge into research design and objectives

**Community Engagement and Collaboration**
- Build and maintain strong relationships with community members and research organisations
- Faciltate community participation in research activies including co-design and co-analysis
- Organize workshops, focus groups as part of participatory research

**Data Collection and Management**
- Oversee or conduct primary data collection through interviews, surveys and fieldwork
- Ensure ethical standards and cultural sensitivity in all research practices
- Manage and maintain research databases, ensuring accuracy and confidentiality

**Data Analysis and Reporting**
- Analyse qualitative and/or quantitative data using appropriate methods and software
- Prepare research reports, case studies and visual presentations
- Present findings to stakeholders including community members, funders and partners

**Team and Project Coordination**
- Supervise interns, MJs or volunteers involved in fieldwork
Track project progress, deliverables and deadlines

**Qualifications**:

- Bachelor's degree in Social Science, Public Health, Community Development, or a related field.
- Master's degree, in Gerontology would be an added advantage
- 2 -5 years of experience in community research or program evaluation
- Demonstrated experience working with diverse communities
- Strong knowledge of research methods (qualitative and quantitative)
- Excellent communication and facilitation skills
- Proficiency in MS and research software (e.g. SPSS, Excel, R-programming, SurveyMonkey)

**Other Information**:
This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.