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Analytics Consultant

2 weeks ago

Singapore MSCI Inc Full time

**Your team responsibilities**
MSCI analytics consultants are responsible for maintaining and growing existing client relationships for all Analytics products. Consultants are assigned clients within a given coverage territory, and work hand in glove with the sales team to achieve common commercial and client relationship/servicing objectives.

The consultant pro-actively manages the client relationship and ensures a high level of client experience and satisfaction. The objective is to ensure the client fully benefits from their subscription, which is achieved by developing a high-level understanding of the client needs and creating value as a Trusted Advisor. The consultant ensures the client maximizes the value of the products they have subscribed to and identify additional products that could further benefit the client in their investment and risk management process.

This role is a highly visible one, with involvement in all aspects of an account including relationship management, product demonstrations, users training and education, and client experience enhancing activities such as presenting at client workshops, seminars, and webinars. In this role, individuals will work very closely with sales, global client service, marketing, research and product management.

**What we will offer you: Depending on your location of your role, you can expect**:

- Competitive fixed and variable compensation, holiday/vacation allowance and retirement savings plans/pensions
- A wide range of benefits including - healthcare, dental plans, risk insurances and (location dependent) - cycle-to-work schemes, gym benefits, retail discounts
- A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization’s leaders to support them.
- An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work
- A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.

**Your key responsibilities**
Total relationship management involving:

- Improving the year on year retention rate by ensuring a high level of client experience and satisfaction
- Responsible for delivering client education and product training
- Detailed account planning, including engagement with all levels of client organization
- Provide thought-leadership by sharing best practices within the client community, and leading workshops and seminars
- Keeping abreast of latest industry trends, client needs, and product development roadmap. Working with other teams (Marketing, Sales, Research, and Product Development) to ensure company is delivering relevant products
- Regular travel to client sites within coverage region

**Your skills and experience that will help you excel**
- Strong analytic and quantitative skills
- Strong team skills and emotional maturity, with proven ability for independent work and self-teaching
- Fluency in English
- Superior communication and time management skills with the ability to handle multiple projects
- Understanding of / experience dealing with major international institutions including Asset Managers, Hedge Funds, Broker / Dealers, Banks, Private Banks
- Ideally worked in client firm (Asset Manager, Hedge Fund, Bank) in a risk management, quantitative/proprietary trading, quantitative research or portfolio management role.
- Strong understanding of the global equity and fixed income markets, including over-the-counter securities and derivatives and exotic securities
- Thorough understanding of the Investment Management Process
- Someone who enjoys intellectual and analytical challenges
- Bachelor’s Degree required ideally from engineering/mathematical background. Ideally Masters Degree in a quantitative science, i.e. Finance and/or Financial Engineering
- Professional qualifications ideally CFA charter holder, FRM (Financial Risk Manager)
- Experience with RiskMetrics and Barra models
- Experience with coding in R, Python or other OOP languages desired

**How we’ll support you**
- Coaching, support and encouragement from experts in your team
- Access to a wide range of learning opportunities to support your growth and development
- Customizable learning journeys to help you navigate your professional development
- Transparent performance-based co