Senior UX Researcher
1 week ago
**About PebbleRoad**:
PebbleRoad is a Singapore-based strategy, design and innovation practice. We help organisations in their digital transformation journey by aligning their strategic vision, creating digital experiences and building internal capabilities.
We started our practice in 2004 with one objective: to do impactful work. This single-minded pursuit has guided who we hire, who we work for, our work, and our decisions.
We work with clients such as DBS (Singapore), Digi (Malaysia), Sinar Mas (Indonesia), ADB (Philippines), CLP (Hong Kong) and many government agencies in Singapore.
PebbleRoad is a **hybrid working company **. Yes, we have an office in Singapore, but it is used for team meetings, client meetings, reading books, and celebrations.
**Our work**:
We design and build human-centred, modern digital services.
We excel in 3 areas:
- **Strategy**: We focus on creating business value. We engage business leaders on productivity, customer satisfaction, operational excellence and workplace culture.
- **Design**: We are design-led. We approach problems from an outside-in perspective, engage various stakeholders, test ideas and build prototypes.
- **Technology**: We build digital services using a modern tech stack that includes low-code tools, AI/ML and APIs. And yes, we use Scrum as our development methodology.
We assign a team to each project (an engagement). Every team is cross-functional and dedicated. The team roles include Engagement Directors, Product Owners, Product Designers, Content Strategists, UX Researchers and Engineers. These engagements may last between 3 to 18 months or more.
As a UX Researcher, you’ll lead the generation of insights to shape decision-making by senior leaders and inform the design of products, services, processes, and business strategy.
**Responsibilities**:
Your responsibilities are:
- Work closely with clients to understand their goals
- Design and conduct end-to-end generative research through largely qualitative methods and occasionally quantitative methods
- Facilitate synthesis and ideation in presentations and workshops with clients
- Work closely with team members and clients to ideate and prioritise to-be flows, concepts and features based on insights
- Strengthen our community of practice by building our internal and external research tool kit (e.g. strategic foresight tools, Jobs-to-be-Done)
- Act as a thought leader in the research domain by staying informed about how the research practice is evolving and its impact on our practice
**Experience**:
Here are the experience and skills we'd love you to have:
- 6-8 years of relevant experience driving innovation, strategy, and design in enterprise or consulting environments
- Critical and strategic thinking demonstrated in your portfolio of recent work
- Ability to adapt, collaborate, and build consensus in highly ambiguous, fast-changing environments
- Strong curiosity and willingness to quickly gain knowledge to elevate the team’s holistic understanding of new domains or spaces
- Willingness to learn new skills and conduct activities outside the typical remit of UX research (e.g. product management, business process mapping)
- Executive presence with the ability to manage senior client stakeholders by leading conversations and making recommendations at the intersection of design, business, and technology
-
UX Researcher
1 week ago
Singapore KINGFISHER RECRUITMENT (SINGAPORE) PTE. LTD. Full time**Company Overview**: Our client is an established brand in the local landscape. They have embarked on a transformation journey that encompasses process improvements, empowering employees, engaging customers, and transforming digital products. They are looking for outstanding UX Researchers to Product Designers of varying seniorities to join their...
-
Senior UX Researcher
1 week ago
Singapore Rekuten Global Full timeJob Description: Rakuten is Japan's leading Internet services company, the largest e-commerce company in Japan, and the third largest e-commerce marketplace worldwide with a combined membership of almost 1.3 billion. Rakuten has 70+ businesses and services spread across 30 countries and regions worldwide, this includes Viber, eBates, Lyft and more, reaching...
-
Senior UX Researcher
1 week ago
Singapore NE Digital Full timeCOMPANY DESCRIPTION NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life...
-
Senior UX Researcher
3 days ago
Singapore zujuGP PTE LTD Full timeSingapore - zujuDIGITAL **General Information**: Want to help us better understand user problems and product opportunities in the arena of spectator sports? As a senior UX researcher at zujuDIGITAL, you will work across multiple product initiatives to more effectively and efficiently deliver products and experiences that fulfil user needs. **Main...
-
UX Researcher
2 days ago
Singapore ASTEK SINGAPORE INNOVATION TECHNOLOGY PTE. LTD. Full time**Responsibilities**: - Plan and conduct user research studies, including interviews, surveys, usability testing, and ethnographic research, to gather insights about user needs, behaviors, and preferences. - Analyze research data and synthesize findings to identify patterns, trends, and actionable recommendations. - Collaborate with product managers and...
-
Senior UX Researcher, Group Design
2 days ago
Singapore DBS Bank Limited Full timeAbout the TeamOur UX Design team is passionate about creating digital products that solve real problems in an impactful way with empathy. We're looking for a Senior UX Researcher, Group Design, to join our team. As a senior member of the team, you will play a key role in shaping our design research strategy and delivering high-quality research outcomes.Key...
-
Principal / Senior UX Researcher
4 days ago
Singapore NE Digital Full timeCOMPANY DESCRIPTION NE Digital is the digital, data and technology organization that serve as a center of excellence to drive digital transformation for our group of NTUC Social Enterprises to meet the critical social needs of Singapore's community. Delivering innovative products and solutions, we empower our people to lead a better and meaningful life...
-
Intern, UX Research
7 days ago
Singapore Rakuten Full timeJob Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce,...
-
Intern, UX Research
1 week ago
Singapore Rakuten Full timeJob Description: Rakuten Group, Inc. is the largest e-commerce company in Japan, and third largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce,...
-
UX Designer
7 days ago
Singapore SECTION PTE. LTD. Full time**The Agency**: SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in...
-
UX Researcher J38148
6 days ago
Singapore ScienTec Consulting Full time**Career opportunity to involve in Singapore Government development project**: - Salary package up to $9,000 + AWS - Focusing on UX research responsibilities & duties - Involve in research design & planning, user research development, etc - Fun & supportive working colleagues - 5 days work weeks & hybrid work arrangement **Responsibilities**: - Define &...
-
Research Manager, UX and Product
18 hours ago
Singapore Circles.Life Full timeCircles.Life is not just Your digital telco provider. Since our launch, we revolutionised the telco industry by seamlessly integrating both telco and digital lifestyle services on our Circles-X platform. Over the past years, we have captured more than 5% market share in Singapore, launched in Australia and Taiwan while attaining record breaking CSAT and NPS...
-
Research Manager, UX and Product
3 days ago
Singapore Circles.Life Full time**ABOUT CIRCLES LIFE** Circles.Life is Asia's first and most successful digital telco - we're on a mission to re-imagine ***: **WHAT YOU'LL DO**: The **Research Manager, UX and Product**, will report to the Head of Research and Trends. In this role, they will work closely with product and marketing managers to understand consumer and user feedback on...
-
UX Researcher
7 days ago
Singapore PEBBLEROAD PTE. LTD. Full timePebbleRoad is a Singapore-based design and strategy practice. We help organisations in their digital transformation journey by aligning their strategic vision, creating digital experiences and building internal capabilities. We started our practice in 2004 with one objective: to do impactful work. We work with clients such as DBS (Singapore), Digi...
-
UX Content Designer
7 days ago
Singapore SECTION PTE. LTD. Full time**The Agency SECTION is a digital creative company, and we believe in digital—a lot. We are often engaged by brands that depend on digital channels to speak/listen to their target audiences. The ways we create storytelling channels for clients are not restricted by guidelines but empowered by our beliefs and research. We welcome you if you believe in...
-
Senior UX Specialist
24 hours ago
Singapore DBS Bank Limited Full timeAbout the JobWe are seeking an experienced UX researcher to join our UX Design team, focusing on qualitative and quantitative research projects. As a key member of our team, you will contribute to delivering high-quality research findings that inform business decisions and drive customer satisfaction.ResponsibilitiesDesign and lead research studies,...
-
UX Researcher, Search
6 days ago
Singapore Google Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - 5 years of experience in UX, Human-Computer Interaction, applied research, or product research/development. - Experience in research design utilizing methods, usability studies, contextual...
-
UX Researcher
1 week ago
Singapore Facebook App Full time**UX Researcher Responsibilities**: - Work closely with product teams to identify research initiatives - Design hypotheses and lead studies that examine both user behaviour and attitudes - Generate actionable insights that both fuel ideation and evaluate product experiences - Conduct research using a wide variety of qualitative methods and a subset of...
-
Senior UX Manager
1 week ago
Singapore ExpressVPN Full time**We're hiring a Senior UX Manager!**: Would you like your work to **reach millions of customers** worldwide? International SaaS company and cybersecurity leader **ExpressVPN** is one of the world's fastest-growing privacy apps, and we're** **looking for a **Senior UX Manager **who is passionate about creating a more open and secure internet for...
-
Qualitative UX Researcher, Search
5 days ago
Singapore Google Full timeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. **Minimum qualifications**: - Bachelor's degree in Human-Computer Interaction, Cognitive Science, Psychology, Anthropology, related field, or equivalent practical experience. - 5 years of experience in UX, Human-Computer...