Customer Service Representative

2 days ago

Toa Payoh, Singapore New Power Worldwide Full time

**Job Highlights**
- Good Opportunity for Career Growth & Development
- Extensive Medical & Dental Coverage
- Attractive Monthly Commission Plan

**JOB OVERVIEW**

The Customer Service Representative is a critical member of the New Power Worldwide Customer Service team and is responsible for providing customer service support to external customer, suppliers, and sales support to our internal Sales team. Your focus is to ensure that all sales support activities are well-coordinated and achieving customers’ and suppliers’ satisfaction through good customer service.

**JOB ROLES & RESPONSIBILITIES**
- Responsible to liaise with customers and suppliers on all order fulfilment related issues.
- Identify and highlight any potential discrepancies or delivery shortfall in the open-order report to the respective sales personnel.
- Build, maintain good relationship with our customers and suppliers.
- Coordinate and support all sales related activities.
- Any other ad-hoc tasks as assigned by the Sales VP

**JOB REQUIREMENT(S)**
- Minimum a Diploma in any discipline
- Some years of experience in as a Customer Service representative in the similar capacity is highly preferred.

**PERSONALITY TRAIT(S)**
- Possesses a highly energetic, outgoing, and friendly demeanor
- Good interpersonal skills
- Service-oriented with a high level of initiative and drive.
- Good communication and presentation skills.
- Ability to work in fast-paced environment and under pressure
- Self-motivated and self-directed
- Able to multitask, prioritize and manage time efficiently
- Possesses a positive and can-do attitude
- Ability to work independently and as a team

**Salary**: $2,700.00 - $3,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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