Executive Director, Technical Delivery

1 week ago

Raffles, Singapore United Overseas Bank Ltd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:
Reporting to the Head of Payments, Real-time Data Services & Open Banking APIs, you will play a pivotal role in leading the technical delivery and development for our Payment platforms. You will be responsible for several specialist Payments areas including high value Real-Time Gross Settlement (RTGS), high value real-time transactions across ASEAN and cross-border payments.

You are an extremely adaptable leader with a proven track record who can deliver highly complex projects concurrently. You will have full accountability of project delivery scope, requirements, technology delivery governance, design, testing, timeline, and budget.

The role requires exceptional communication skills and an ability to build and nurture working relationships; particularly with team members and partnering with vendors and other relevant departments. You will be a visible and influential people leader, able to inspire, guide and train your teams and other colleagues.

**What you’ll do**
- **Technical leadership** - provide support of UOB payments platforms implementation under a major transformation program. Be responsible for the overall delivery of the new payments platform and migrate existing schemes including country-specific schemes into the new platform.
- **Management oversight** - provide to leadership and guidance to Technical Leads and other senior IT professionals. Build and maintain strong collaborative partnership with business and product teams.
- **Leadership**:

- Provide thought leadership and facilitate the sharing of knowledge between the digital bank team and across other UOB teams to strengthen capabilities and the organization's ability to respond to business and customer needs. Drive strategies, technical roadmaps and implementation of payments portfolio
- **Drive transformation** - support and drive digital business and technology change through organisational, cultural, behavioural and process changes. Champion change initiatives and provide guidance and support on the design, implementation and communication of each initiative.
- **Support the Team** - build up the right capabilities within your team; equipping them with the skills, tools, and standard approaches to deliver functional excellence. Ensure that they are deployed to value-creation opportunities - sometimes in long-term roles supporting the business, but more often to the small, independent squads.
- **Build Capabilities** - you’ll be responsible for building an organisational “capability” to support a value-creation line; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches.
- **Manage by empowerment** - you’ll manage external (vendors) and internal resources, evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. You have the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform / Tribes / Squads.

**Job Requirements**:

- You’ll typically have more than 15 years technical and delivery experience, preferably in a banking or wholesale/transaction banking environment; equivalent experience and skills also considered.
- Strong organizational and leadership skills
- Ability to transform traditional development organisations into high performance squads.
- Ability to nurture individual tribe leads into high performing rock stars.

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