Front Desk/customer Service Officer

2 weeks ago


Singapore LONGYAO PTE. LTD. Full time

Greet and welcome customers and visitors in a friendly and courteous manner
- Support the day-to-day business operations of the centre
- Handle counter duties which includes attending to walk-in customers or visitors, and answering of enquiries
- Handle all incoming calls
- Performing cashiering duties and handles all forms of payment methods (Cash, NETS and etc)
- Able to handle customer’s complains and provide resolution
- Any other ad-hoc duties as assigned

**Requirements**:

- ‘N’ or ‘O’ Levels with PC knowledge (Excel and Words)
- Proficient in English and Chinese (oral and written) as need to deal with Chinese base customers
- Prior experience as front desk representative or similar position
- No experience but having positive attitude and willingness to learn
- Customer orientated, mature enjoy meeting people

Working Hour
- Full time : 4 days a week (44 hours) with rotating shifts including weekends and public holidays

4 day week - 4 day x 11 hours (inclusive of one hour break)

5 day week - 5 day x 10 hours (inclusive of one hour break)
- Part time Vacancy available 20-35 hours per week. Permanent weekend part time working slot available.

Work Location: 90 Eu Tong Sen Street


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