Sales Associate

2 weeks ago

Singapore Baccarat Pacific (S) Pte Ltd Full time

The Sales Associate main role is to achieve sales goals while ensuring the best customer experience.
- Develop the customer base with new clients and cultivate a loyal clientele, specially UHNWI clients
- Ensure every customer receives exceptional customer experience
- Provide high quality of service and after-sales service to keep clients engaged with the brand and make them return
- Share the Baccarat story, know-how and quality standards with the customers, by demonstrating in-depth knowledge of the Maison, collections and products
- Generate new business opportunities by inviting existing customers and prospects to in-store appointments and events
- CRM - Enrich the customer database with accuracy, communicate on novelties, events and giftings, campaigns and reporting
- Manage day-to-day sales and operations of the store
- Ensure operational procedures and internal policies according to guidelines and optimize store operational efficiency
- Maintain high standards of store presentation and ensure visual merchandising is properly maintained at all times, according to guidelines
- Support the Store Supervisor on roster planning to ensure staff productivity and other duties as assigned
- Take ownership, accountability for store and personal productivity
- Maintain store inventory accuracy at all time

**Requirements**:

- At least 5-year retail sales experience, ideally in luxury industry or high-value goods (high-tech, furniture )
- Excellent interpersonal and customer service skills with pleasant and outgoing personality
- Good command of spoken English (Chinese Mandarin or other Asian language is a plus)
- Pro-active and able to work independently with minimum supervision and guidance
- Fast learner and love brand stories. Good at story-telling
- Team player with ability to perform in fast pace environment
- Can-do attitude
- Good PC skills such as MS Office and basic understanding of retail POS system
- Able to work retail hours, on shift, weekends and public holidays
- Immediate availability would be preferred
- **Plus**:_
- Good command of Sales Force
- Experience with interiors brand or sensitivity with interior design

**Location**:Orchard / Takashimaya / MBS
- Senior profiles might be considered for Senior Sales Associate_

**Job Types**: Full-time, Part-time

Pay: $2,500.00 - $2,800.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance

Schedule:

- Day shift
- Early shift
- Holidays
- Night shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus

Work Location: In person

Application Deadline: 31/07/2025
Expected Start Date: 15/07/2025

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