Associate/senior Associate Cabin Crew Welfare

2 weeks ago


Singapore Singapore Airlines Full time

Key Responsibilities
- Provide welfare support to crew on long medical leave and ensure the timely and accurate processing of monthly Welfare Report to Management on crew welfare cases
- Collaborate with Human Resource department and Fullerton Health Group(FHG) doctors in the management of medical cases
- Assist crew and coordinate with Station Manager on welfare of crew at layover stations when required
- Assist Duty Manager on Meet and Assist Service (MAAS) cases if required
- Assist Ward Management to visit crew as and when required, and coordinate and follow up on bereavement / obituary matters
- Oversee of grounded crew at SIA Training Centre
- Office administration such as issuance of testimonials, invoice payment requests, and routing of Cabin Crew Voyage Reports (CCVR)
- Duties as assigned by Senior Manager Crew Performance and Talent Management and Crew Performance Manager

**Requirements**:

- GCE ‘O’ Levels and above
- Experience in administrative role and with good digital literacy
- Good communication skills
- Able to multitask, work independently, and as a team
- Well versed with Microsoft office software
- Knowledge in counselling will be an advantage
- Experience as a Ward Leader/Inflight Auditor will be an advantage



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