Apac Travel Retail Channel Specialist

**Location**
- Singapore, Central Singapore**Job Type**
- Permanent**Salary**
- $6,700 - $10,000 Per Month**Date Posted**
- 21 minutes agoAdditional Details

**Job ID**
- 142658**Job Views**
- 1Roles & Responsibilities

Would you want to join a winning team and help increase our Travel Retail (TR) footprint?
- Help us unlock the potential of the TR channel in APAC and enable brand recruitment across the region

Core Responsibilities- Customer Service Advisor- Handle Customers’ orders from generation to delivery execution
- Ensure shipment to customers is reliable, on time, consistent with the current legislation, operation model and trade terms (includes if needed inventory/sales data weekly update, replenishment plan generation (via Customer replenishment tool), order composition, transport / capacity planning, delivery tracking)
- Ensure on-time dispatch from Regional Distribution Center, delivery to Customers and invoicing of shipped orders
- Follow Order Management rules and internal processes
- Ensure excellent launches / promo execution (on time, in right volume and assortment)
- Handle customers claims on time
- Support shipment document flow in line with current legislation
- Support POSM warehouse activities, processes and procedures

Demand planner- Responsibility of the monthly SBU Forecast/Sales planning process (Note: Planning currently only at consolidated level)

Trade marketing- Generic and Customer specific implementation of In Store shopper activation, promotional plans and implementation lead in staff training.
- Consolidated and customer specific preparation for campaign related flow of launch and promotional materials
- Catalogues - brand, trade and novelty launch folders
- Preparation of Trade Show (typically May in SG), join Trade Show in France (October)

Play your part in our team succeeding
- Travel Retail is responsible for developing the LEGO brand positioning and actual foot print in major travel hubs across the world. Our key focus area is on major airports.

Do you have what it takes?
- A minimum of 3 - 5 years of combined experience in operations, demand planning or forecasting and/or trade marketing preferably gained from the FMCG industry or the travel channel.
- Ability to multitask and prioritize
- Self-starter with strong problem-solving skills.
- Excellent communication and interpersonal skills to build strong relationships with internal and external partners
- Ability to travel between 30 and 50 days a year within primarily APAC
- Strong communication skills
- Confidence in communicating in English - written and verbal to communicate with global stakeholders
- Fast learner and confidence in various IT tools and programs e.g. SAP
- Great teammate
- Demonstrates an end to end thinking - Flexible and agile

Join the global LEGO® team- What’s in it for you? Here are some of what to expect:
- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellness - We want you to be your best self, so you will have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based
- Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
- Bonus - We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.
- Your workplace - Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.
- The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.- Thank you for sharing our global commitment to Children’s Rights.
- Build your career brick by brick at the LEGO Group.- **(Requires log in to see phone number)**

Tags

apac

travel

retail

channel

specialist