24/7 Call Center Agent

7 days ago

Changi, Singapore Bhavyam infotech Full time

**Visa sponsorship not available.**

**Contract Employment for 12 months -** RENEWABLE / CONVERSION TO PERM ( based on performance )

**Shift work required - Morning and Night Shifts**

**Work Location**: **Jurong East/Changi Business Park**

**Salary : Up to S$3200 **depending on experience + Up to $450 Shift Allowance.**

**Requirements**:

- Min GCE 'O' Level
- Fresh Graduates or Minimum 1 year in Call/Contact Center and/or Banking/Finance work experience
- Demonstrates good communication skills
- 8 hour work day, 5 days’ work week
- Deliver personalized service over the telephone to customers in call center on banking products, accounts, and services enquiries in an effective and efficient manner.
- Ability to understand customers’ needs and provide appropriate solutions and attention
- Identify cross-sell opportunities during customer interaction
- Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
- Solicit customers’ feedback and identify problem trends for improvement actions

**Job Types**: Full-time, Permanent

Pay: $2,400.00 - $3,200.00 per month

**Job Types**: Full-time, Contract
Contract length: 12 months

**Salary**: $2,400.00 - $3,200.00 per month

Schedule:

- Early shift
- Night shift

Shift availability:

- Night Shift (required)

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