IT Consultant

Tripartite Alliance Limited
- Jurong East
SGD 3,500 - SGD 7,000
Posted 5 hours ago

**IT Consultant / Senior IT Consultant, Application Services**:

Tripartite Alliance Limited

**Responsibilities**:

- Elicit business needs and analyse business problems in order to define and deploy digital solutions to address the needs of citizens and/or businesses.
- Conceptualize and develop innovative and cost-effective IT solutions to meet business requirements.
- Develop the business case and Tender Specifications.
- Evaluate and recommend digital solutions that best address the needs.
- Review testing and data conversion documents to verify that specifications are met.
- Develop the validation and acceptance criteria with users to ensure acceptance of IT solutions.
- Drive a smooth deployment, adoption and operations of IT solutions.
- Analyse impact of requested changes (Operations & Maintenance phase).
- Work with developers to understand and troubleshoot technical problems, as needed (Operations & Maintenance phase).
- Undertake root cause analysis for problems in order to implement preventive and corrective measures to meet business and performance needs (Operations & Maintenance phase).
- Manage customer’s expectations, develop and actively engage customers so as to enhance customer satisfaction.
- Project, contract and vendor management skills are required.
- Assess and advise on key ICT trends and best practices to meet business objectives.
- Implement and maintain IT governance framework, standards and policies for managing ICT projects, budgets, risks and resources.

**Requirements**:

- Tertiary education in Computer Science or equivalent (e.g. Information Systems).
- Pro-active, resourceful and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction.
- Able to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
- Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.
- Able to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
- Ability to establish and foster effective relationships and partnerships with different stakeholders.
- Strong analytical, conceptualization, presentation and problem-solving skills.
- A team player with strong organisation and people handling skills.

**Additional Information**:

- Career Level
- Manager
- Qualification
- Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree
- Years of Experience
- 5 years
- Job Type
- Full-Time
- Job Specializations
- Computer/Information Technology, IT-Software
- **Company Overview**:
Tripartite Alliance Limited was incorporated in March 2016 and is jointly established and owned by the tripartite partners — Ministry of Manpower (MOM), the National Trades Unions Congress (NTUC) and the Singapore National Employers Federation (SNEF). Under the stewardship of TAL Chairman, Mr Stephen Lee and the Board of Directors, TAL aims to cement the spirit of Singapore Tripartism, bringing together the resources and expertise of the tripartite partners to build progressive workplaces.

TAL currently comprises three agencies:
Together as one tripartite alliance, the three agencies work towards a unified vision of 'Progressive workplaces. Harmonious work relations'.

**Additional Company Information**:

- Registration No.
- 201606688Z
- Company Size
- 201 - 500 Employees
- Average Processing Time
- 22 days
- Industry
- Others
- Benefits & Others
- Regular hours, Mondays - Fridays, Business (e.g. Shirts)