Virtual/commercial Cards Product Specialist
7 days ago
**Responsibilities**:
- Serve as a specialist and technical expert on Virtual cards (VCA), File feed and connectivity, and API connectivity related matters with a hands-on approach.
- Support client requests for launch and any ongoing technical support related to VCA cards products (on Mastercard and Visa platform and NG Virtual Cards engine).
- Lead the launch of key partnerships, ensuring technical readiness, and conduct product trainings to internal stakeholders and clients for commercialization.
- Provide SME support for the launch of functionality relating to VCA product including UAT and production testing and verification prior to rollout.
- Act as presales support when needed for complex deals.
- Assist with onboarding and other activities, including data migration on the platform.
- Coordinate internally on various VCA Helpdesk escalation activities.
- Demonstrate good stakeholder management skills by supporting internal teams, external partners, and clients on enhancements and knowledge of VCA product.
- Embrace a hands-on approach and quickly adapt to new learning.
- Manage multiple initiatives simultaneously and effectively handle multiple internal / external stakeholders.
- Ability to work well under pressure in a fast-paced environment.
**Technical Skills**:
- Understanding of Cards is a must.
- Commercial Cards knowledge, Virtual cards knowledge, APIs, and tech knowledge will be a big plus.
- Team player.
- Good communication skills.
- Great project management skills.
- Good client management and stakeholder management skills.
The Work Location will be in Central Business District.
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